Public Mediation

Walmart: discrimination, assault and battery, detained without probable cause.

D. B. vs. Walmart (Headquarters)
702 SW 8th St, Bentonville, Arkansas, 72716-6209, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1436930
    • Amount Involved: 6,000,000.00
    • Filed On: Jun 07, 2014
    • Posted On: Jun 18, 2014
    • Complaint(s):
      • Bad business practices
      • Customer service runarounds
      • Problem with a service
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Statement of Claim
Claimant says:
"I took back a curling/blow dryer that I had received as a gift to Walmart. Did not have a Gift receipt, so I got a gift card. Bought some clothes. Next day, returned some of the items to my "nearest" Walmart. I was shopping, my friend waited in line [customer service]. Long story short, the Theft and Prevention Officer acausted my friend AFTER he got a new gift card for me. I heard my name over "walkie talkies" a few times but paid no attention. Soon after, my friend came and found me, told me "they" were accusing "us" of "shoplifting". As i approached the front of store, [customer service] I was rudely ignored. Upon confronting my accuser[theft n loss prevention], he told me that he "saw" me take the clothes off their floor and return them.I drove over to the employees at the exit, asked them if they remembered me having the clothes when I asked for a "Disabled" shopping cart. "They" replied "yes".At that moment that I stepped out of the seat off the cart, the security man made a comment, [loud enough for me to hear [10-12 feet away], "see, she can walk"......I asked for a store Manager. After several minutes , an assistant Manager showed up. Identified herself as "MANAGER". Both parties[security, Manager] told us the Police were on their way. As we waited for the cops to arrive, I asked the "MANAGER" to "PLEASE" review their security film. She then told me, "she had seen enough that her security showed her........As we waited I "begged and pleaded" for her to review tapes of the floor, parking lot{I was parked in Handicap] the front doors, etc. My friend and I must have waited a good hour. Police NEVER showed up. I had to go home and clean myself and change clothes. [I had urinated several times during this event as it was extremely "traumatic" on me. Customers in MY neighbor hood were "staring" at us as we were now Caught thieves" [must have been 80 plus]. Last thing, my friend, had scratches on his "upper" [was bleeding] arm from security trying to pull him into a "back room".Afterwards, I made contact with the store on 3 or 4 occasions and each time they were rude and said they DID NOT have an "incident" report # for us....? They said "we don't even know "who" you are or even your names". WHAT IS GOING ON WITH THIS STORE? NO REPORT OF ANY KIND? HOW CAN THEY GET AWAY WITH ASSAULT AND BATTERY, AND DISCRIMINATION, NOT TO MENTION THE HIDEOUS CHARACTERIZATION THEY PLACED ON US. DO THEY REALLY BELIEVE THAT PEOPLE "WILL NOT" RECOGNIZE US AS, "OH THERE'S THOSE PEOPLE THAT STOLE FROM WALMART" WHERE IS MY VINDICATION?????? I HAVE AND WILL GO THRU THE PSYCHOLOGICAL REMNANTS OF THIS "HORRIFIC" EVENT FOR THE REST OF MY LIFE. i FEEL THAT IN ORDER FOR ME TO LIVE PEACEFULLY WITHOUT THIS EVERYDAY TRAUMA FROM EVENTS[people thinking that i am a thief] , I WILL HAVE TO RELOCATE! THANKS WALMART, D.B."
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What Claimant Wants Hide
Message from Claimant: To Walmart Corporate; WHY? Why must you be such a "thug" when it comes to "humanity"? Iv'e never in my life can say that I have ever been more "humiliated" in all my life. Because of Walmarts "assault on me", then the reaction not to mention the extreme lack of respect, I was, and still am, traumatized. I have very little faith in good over evil especially when they straight to your face, "lie" to you, about you, about me! I often get very angry at the thought of, "INSURANCE FRAUD"? Boy what a "Scam" that would be, "BILLIONS" one could rake in without ever having your "PERP" "CAUGHT", when head of security told me personally, that Walmart; Does not make incident report, ever, same security head alsoi said, even though we told you the cops were coming, (I stayed til almost closing and the cops never showed up,) then they never showed up, in fact they never even called me, then several days later I have to come to you?(walmart) That is when I requested an "Incident" report, and was told by head of security, that you did not make those reports, and followed by; they (cops)were never coming to the store and that they (cops) don't need to. That all walmart has to do is CALL it in, cops take THEFT report over phone, then WALMART SUBMITS it to INSURANCE. Boy o' boy, what a RACKET.
1. PUBLIC APOLOGY and MONITORY REWARD Apr 14, 2017 $6,000,000.00
Cash total : $6,000,000.00
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Respondent's Counteroffer


There has been no response to this claim from Walmart (Headquarters). This claim will remain posted until resolved
Offer History
Aug 17, 2014
Claimant's Terms of Settlement to Walmart (Headquarters)
Jun 07, 2014
Claimant's Terms of Settlement to Walmart (Headquarters)
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