Public Mediation

My Claim vs. Walgreen Drug Store Dispute

B. T. vs. Walgreens Drug Store / Sedgwick Claims
3980 Dixie Hwy, Louisville, Kentucky, 40216-4144, United States
Amount Involved: $2,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1246359
    • Amount Involved: 2,000.00
    • Filed On: Feb 27, 2014
    • Posted On: Mar 10, 2014
    • Complaint(s):
      • Problem with a product
      • nothing has been done
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I, Brenda Transou, went to Walgreen Store to buy a product,Minoxidil, which is used to grow your hair where their is thinning. I applied it to my scalpe and it immediately start burning real bad. I though is this suppose to burn like this, well I applied another dose latter that day and it burned even more that I couldn't bear it any more and I looked at the label and started reading the ingredients and then I saw that they had stocked this product that had expired. This happened Oct. 2013, I brought the product back and they gave me my money back but I told them I wanted to file a claim on this expired product. The claim has been filed but nothing has been done. I had a reaction where my ears and scalp are inflamed. Sedgwick is the Company that handles the claims. I did email Sedgwick pictures of my scalp and ears. I have not contacted the Health Department yet. Its been five months now and nothing has been done. Sedgwick told me If I see a doctor I had to pay for the bill and its not guaranteed that we reimburse you and I told her that I don't have insurance. I keep calling Sedgwick and all I get is a voice mail and I keep leaving messages and still I haven't heard anything,"
...
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Additional Communication Between Claimant and Walgreens Drug Store / Sedgwick Claims Hide
  • Mar 02, 2014, Claiming party added:

  • The company that's handling this claim is Sedgwick, the adjustor is Sandra Moro my claim number is 301312400900001. Sandra Moro direct line is 847-405-1077.

  • Mar 02, 2014, Claiming party added:

  • Email address for Sandra Moro is : Sandra.Moro@Sedgwick CMS.Com (please make sure you put a period behind Sandra).

What Claimant Wants Hide
1. Compensation: pain and suffering Mar 14, 2014 $1,000.00
2. pain and suffering Mar 14, 2014 $1,000.00
3. Monetary items with amounts to be determined: continue care of my scalp Mar 14, 2014 TBD*
4. Other – Pay for claim posting cost Mar 14, 2014 $7.99
Cash total : $2,007.99*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Walgreens Drug Store / Sedgwick Claims. This claim will remain posted until resolved
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