Public Mediation

victory auto express-Dispute-#5242955

A. W. vs. Victory Auto Express
1300 Lloyd Rd, Wickliffe, Ohio, 44092-2318, United States
Amount Involved: $10,745.00
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I purchased a 2002 dodge minivan handicapped, as is. They did not tell me the van was rusted out on bottom of van, I took it to a handicap shop to have e lock moved to a new place. The dealer said he would not drive it, it was dangerous to drive. I asked victory to take it back, he said you bought as is."
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Additional Communication Between Claimant and Victory Auto Express Hide
  • Dec 08, 2012, Claiming party added:

  • it bad to sell a van rust out so dangerst you can not drive it '

  • Dec 08, 2012, Claiming party added:

  • I can not waik at all this was my way to get out the house.i stay in house all the time this van was a to get to doctor to .

What Claimant Wants Hide
1. Refund: 10,250.001 Dec 15, 2012 $10,745.00
Just make me happy!
Claimant invites Victory Auto Express to make a fair offer to resolve this complaint.
Cash total : $10,745.00
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Respondent's Counteroffer

There has been no response to this claim from Victory Auto Express. This claim will remain posted until resolved
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  • Comment: by Renda Tucker — Online mediator
    • On: 12-15-2012
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  • There is a Consumer Protection regarding used cars in Ohio called the Consumer Sales Practice Act. Information can be found at Ohio Attorney General's site and you can file a claim online. Or call 1-877-607-6400. See if they can help or refer you to someone that can help.
  • Comment: by Jennifer Sheehy — Online mediator
    • On: 12-14-2012
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  • Due to the “as is” nature of the sale, it was unfortunately your responsibility to inspect the vehicle for potential defects or repair issues. If you did not discover the rust damage prior to purchasing the vehicle, it would be your responsibility for repairs to the vehicle.
  • Comment: by Johnnie Mae Gaskins — Online mediator
    • On: 12-12-2012
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  • State laws hold dealers responsible if cars they sell don't meet reasonable quality standards. These obligations are called implied warranties - unspoken, unwritten promises from the seller to the buyer. However, dealers in most states can use the words "as is" or "with all faults" in a written notice to buyers to eliminate implied warranties. There is no specified time period for implied warranties. You may also file a complaint with the Better Business Bureau in your area.
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