Public Mediation

Frustrated vs Verizon Collections / Recovery 800-852-1922 vs. Verizon Collections / Recovery 800-852-1922

Just let me pay my debt and move on!

M. T. vs. Verizon Collections / Recovery 800-852-1922
PO Box 650051, Dallas, Texas, 75265-0051, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1823616
    • Amount Involved: N/A
    • Filed On: Mar 19, 2021
    • Posted On: Mar 30, 2021
    • Complaint(s):
      • Bad business practices
      • Customer service runarounds
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Statement of Claim
Claimant says:
"I have a derogatory account on my credit from Verizon showing a balance of $40 from 2013. I've never received a bill, status of the account is closed since 2018 (although I left Verizon in 2014), and it continues to report every month since 2018 a missed payment. I just want to pay the $40 and get it taken care of. I've reached out to the contact info on the account as well as different Verizon departments yet no one can take the payment or assist me in clearing up the debt without the debt account information listed on the statement - WHICH I'VE NEVER RECEIVED. I just want to resolve this. My report states it will continue to report negatively until 2024 and disputing the account thru the various credit agencies has not worked. Verizon confirms the account information - which again, they can't confirm with me or access when I attempt to pay the account. Please help. It's just $40 - let me pay it and move on with my life. Any help is appreciated."
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What Claimant Wants Hide
What By When How Much
1. Information: Send statement or bill so I can pay off debt Apr 03, 2021 N/A
1. Other – Pay for claim posting cost Apr 03, 2021 $14.99
2. Other – Physical delivery charges Apr 03, 2021 $11.99
Cash total : $26.98
Non-cash: 1 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Verizon Collections / Recovery 800-852-1922. This claim will remain posted until resolved
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  • 1
  • Contributed Solution: by Brian Edderly On 04-27-2021
    Report Verizon to the CFPB and the FTC More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 1
  • Contributed Solution: by Stanley Edmonds On 04-23-2021
    Sorry to hear that, if you go on the Tic Toc app there are some credit counselor that will help you with the info you need for free to end this. good luck...
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