Public Mediation

Ronald Beson vs. Vehicle Protection Department

Scammed by vehicle protection agaency. Stealing my money.

R. B. vs. Vehicle Protection Department - Us Direct Protect
2961 W. MacArthur Blve #209, Santa Ana, California, 92704-6913, United States
Amount Involved: $1,430.33
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6610420
    • Amount Involved: 1,430.33
    • Filed On: Jul 25, 2017
    • Posted On: Aug 05, 2017
    • Complaint(s):
      • Customer service runarounds
      • "This feels like a scam to me."
      • Failure to honor promises
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I am not happy with the customer service I was told that I had thirty days to cancel and have tried to call numerous times to no avail. I have not had a customer service rep answer the phone at all, nor have I received a call back."
...
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What Claimant Wants Hide
1. Compensation: Emotional stress Aug 09, 2017 $1,000.00
2. Refund: First two months of payments Aug 09, 2017 $230.33
3. Pay me for my time: Time on the phone to the credit company and time trying to contact customer support Aug 09, 2017 $200.00
4. Other – Pay for claim posting cost Aug 09, 2017 $14.99
Cash total : $1,445.32
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Vehicle Protection Department - Us Direct Protect. This claim will remain posted until resolved
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