Public Mediation

My Claim vs. Value Trader Timeshare Mexico - Valuetraded.Com

B. D. vs. Value Trader Timeshare Mexico - Valuetraded.Com
Calle 10 esq Calle 12, Edificio Jira Caribe Plaza, Playa Del Carmen, 77710, Mexico
Amount Involved: Other terms
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 2894538
    • Amount Involved: N/A
    • Filed On: Jul 21, 2021
    • Posted On: Aug 01, 2021
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Claimant says:
"In September 2018 signed an agreement with Value Trader World in Mexico to sell my existing timeshare to upgrade in Mexico. I paid them $695 USD to do this. I recently received an email telling me they were having difficulty with the Resort buying the property back. There has been at least 4 agents assigned to my case to no avail an no continuity. Long story short, they are asking me to pay half of an amount an agreed purchaser is willing to pay and I would be reimbursed in several months. I have until Jul 24,2021 to respond. I have had some medical issues and am now responding. I have composed a letter(email) making them aware I am not giving them an additional monies to do what I have already paid to do."
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Complete project: Complete the transfer process of the property without additional monies Aug 05, 2021 N/A
Cash
1. Other – Pay for claim posting cost Aug 05, 2021 $14.99
2. Other – Physical delivery charges Aug 05, 2021 $10.99
Cash total : $25.98
Non-cash: 1 items
  • 1
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Respondent's Counteroffer


There has been no response to this claim from Value Trader Timeshare Mexico - Valuetraded.Com. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 08-04-2021
    File complaints with the American FTC and PROFECO, the Procuraduría Federal del Consumidor (Office of the Federal Prosecutor for the Consumer) More...
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