Public Mediation

Frustrated Customer

J. D. vs. Uriflow Company, 8345 Nw 66Th St., #3650, Miami, Fl 33166
Miami, Florida, United States
Amount Involved: $247.00
Complaint(s): Contract / Agreement
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 8771176
    • Amount Involved: 247.00
    • Filed On: Sep 16, 2010
    • Posted On: Oct 01, 2010
    • Complaint(s):
      • Contract / Agreement
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Customer # 81431
Order # 161492

Uriflow Phone #: (516) 473-0263

Discovery Herbs Phone #: (800) 760 9024

Ordered 6 bottles Uriflow on Sept. 19, 2009 in amount of $247.00 which was suppose to dissolve kidney stones. If product did not work, I was told to return empty bottles within one year for a full refund. This I did.

Product did not work as confirmed by a CT scan I had and bottles were returned June 1, 2010 and received according to post office on June 4, 2010. Package was insured and signed for by Uriflow Co.

I have called repeatedly SEVERAL times to Uriflow and each time I was told refund check/money order would be mailed withing a few days. This has been an ongoing situation. The same answer each and every time I call. "Your check is in the mail" Yet I continue waiting.

Continued calling numerous times and have been told the same story "refund is in the mail" To date, no check has arrived. This company is evidently not going to followup on their commitment of "money back guarantee".

Please help me.

This company may also go by the name Discovery Herbs.

Yours truly,

Jerry Devaris
(708) 531-9908

email: ked1933@att.net


"
...
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What Claimant Wants Hide
1. Refund: 6 bottles Uriflow Total Amt. Due $247.00 Oct 01, 2010 $247.00
Cash total : $247.00
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Respondent's Counteroffer

There has been no response to this claim from Uriflow Company, 8345 NW 66th St., #3650, Miami, FL 33166. This claim will remain posted until resolved
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