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R.M. vs. Truist Bank (formerly SunTrust and BB&T) - Resolution Dept.

R. M. vs. Truist Bank (Formerly Suntrust And Bb&T)
214 North Tryon Street, Charlotte, North Carolina, 28202-1078, United States
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Statement of Claim
Claimant says:
"I am waitng for a resolution release report from Truist bank (second mortagage) for a VA refinace on my primary lender.   I started this process with Rocket Morgage back in July of 2020 and I still don't have it.
I waited until October of 2020 and switched lender to Village Capital.  All the necessary paperwork was into then by 10/27/2020, with the final resolution request sent in 12/12/20.   Average time on this is 2-4 weeks and ome even in 3 days.  This is early April 2021, and I still dont have and dont know when I am going to get it.  
This is totally unacceptible.  What can you do about it?"
Reply Have a similar problem?
  • 02-01-2021 — Resolutions release papers sent to my lender
What Claimant Wants Hide
Just make me happy!
Claimant invites Truist Bank (formerly SunTrust and BB&T) to make a fair offer.
1. Other – Copy claim to regulators Apr 19, 2021 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Truist Bank (formerly SunTrust and BB&T). This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 06-09-2021
    File complaints directly with the FDIC, the CFPB and your state banking commissioner More...
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