Public Mediation

M.B. vs. Tru Green Land Care

M. B. vs. Trugreen Landcare
14630 Aldine Westfield Rd, Houston, Texas, 77039-1238, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5225888
    • Amount Involved: 865.75
    • Filed On: Apr 09, 2019
    • Posted On: Apr 20, 2019
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I contacted True Green/ Tony Martin to make my yard greeener and to kill some of the weeds. On the first visit they told me to trim the tress for  a better result I did. The yard got worse, then after the second treatment empty spots started showing I called them to come back to retreat the  front part of my yard  no charge because after their "treatments"  my yard became worse than before. Now half of my yard is empty (no grass). They ruined my yard rather than fixing it. I told the guy who does the treatments that my yard became worse he told me to contact management .After talking two three different people and sending them pictures of my lawn the final manager Tony martin told me they would not be doing anything not even refunding me what I paid for there services. I want them to resod my yard and give me a refund, it is only right. They are extremely negligent after four treatments they did not even notice that my yard was getting worse instead of getting better.
tru green number 2819829039"
Reply Have a similar problem?
  • 08-15-2018 — started services
Exhibits View
Additional Communication Between Claimant and Trugreen Landcare Hide
  • Apr 26, 2019, Claiming party added:
  • Lawn 1

  • Apr 26, 2019, Claiming party added:
  • Lawn photo 2

  • Apr 26, 2019, Claiming party added:
  • Lawn photo 3

  • Apr 26, 2019, Claiming party added:
  • Lawn photo 4

What Claimant Wants Hide
1. Recovery of Losses: cost to resod Apr 24, 2019 $675.00
2. Refund: refund Apr 24, 2019 $190.75
3. Other – Pay for claim posting cost Apr 24, 2019 $14.99
Cash total : $880.74
  • 0
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Respondent's Counteroffer

There has been no response to this claim from TruGreen Landcare. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 04-22-2019
    Claimant should attach pictures of yard and TruGreen corporate should review for refund decision More...
If you are a party to this claim, click here.
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