Public Mediation


P. H. vs. Toyota North America (Headquarters)
6781 Headquarters Dr, Plano, Texas, 75024, United States
Amount Involved: $3,878.04
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2670298
    • Amount Involved: 3,878.04
    • Filed On: May 28, 2013
    • Posted On: Jun 08, 2013
    • Complaint(s):
      • Contract / Agreement / Promise dispute
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Statement of Claim
Claimant says:
"My car hybrid battery blew up caused fire that totaled my car. Toyota is not taking this seriously. How do I let public know about how dangerous the Toyota Prius really is. I was driving to work on 4/12/13 at 6AM in my 2008 Toyota Prius when I heard a loud bang coming from underneath the engine, the car slowed down and I smelled something burning. I pulled over and got out of the car, noticed a lot of white smoke coming from the engine compartment. I opened the hood, and then saw a small fire under the car. I think it was the hybrid battery that blew up, overheated and caught on fire. I purchased the car in 2011 from Honda of Desert and paid for manufacturers extended warranty of 72 months or 125,000 miles. I am VERY UPSET that after over a month Toyota lied and blamed the fire on lack of oil in engine and poor maintenance? I have extensive records of maintenance, toyota recall service, etc. Toyota is a untruthful company that does not honor their warranties.Briefly explain your problem with this party..."
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What Claimant Wants Hide
1. Recovery of Losses: Warranty expense Jun 05, 2013 $2,350.00
2. Recovery of Losses: Personal Losses in Car Fire Jun 05, 2013 $1,528.04
Cash total : $3,878.04
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Respondent's Counteroffer

There has been no response to this claim from Toyota North America (Headquarters). This claim will remain posted until resolved
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