Public Mediation

Jacob Gray vs. The Tech Guys


J. G. vs. The Tech Guys
2886 KY-1629 Ste 3, Corbin, Kentucky, 40701-6585, United States
Amount Involved: $184.10
Complaint(s): Other
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Statement of Claim
Claimant says:
"took my iphone 6 plus the have the screen fixed,new battery, and new charger/headphone....
they fixed it and i had to take it back there because it would not charge and they fixed that and maybe 2 days later the screen messed up and wouldn't work right so i too it back and they put a new screen on it it it worked maybe a day and it don't work at all now and they told me my IC chip was bad. before i took it to them it was working just fine."
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Additional Communication Between Claimant and The Tech Guys Hide
  • Oct 18, 2017, The Tech Guys (responding party) added:
  • we will refund the money but the customer has to bring the phone in so we can take the parts off that he had paid for

What Claimant Wants Hide
1. Refund: iphone 6 plus Sep 27, 2017 $184.10
2. Other – Pay for claim posting cost Sep 27, 2017 $14.99
Just make me happy!
Claimant invites The Tech Guys to make a fair offer to resolve this complaint.
Cash total : $199.09
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Respondent's Counteroffer

There has been no response to this claim from The Tech Guys. This claim will remain posted until resolved
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