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Melanie T vs. Tax Group Center

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M. T. vs. Tax Group Center
5010 Parkway Calabasas Ste 110, Calabasas, California, 91302-3923, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3493693
    • Amount Involved: 7,000.00
    • Filed On: Jul 03, 2018
    • Posted On: Jul 14, 2018
    • Complaint(s):
      • Problem with a service
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I paid them $7000  2 years ago for assitance in IRS Tax issues involving 2 years. I submitted all the documents and NEVER heard a word back from them. When I paid them in full for their services under contract, all they gave me was an excuse to why I need to pay them more monies when in fact I STILL HAVENT RECEIVED SERVICES FOR THE FIRST $7000 I GAVE THEM. To this day you cant get anyone over the phone, receive your money back, or get the services rendered you paid them for. "
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  • 07-03-2018 — 2016-2018
Additional Communication Between Claimant and Tax Group Center Hide
  • Jul 22, 2019, Tax Group Center (responding party) added:
  • We have tried to resolve this with this complaint with the client for over 2 years. After a billing analysis the refund reflected is $3040.00. The client was sent a mutual release agreement and the billing statement so we can amicably resolve this situation but has not sent back the signed agreement so we can schedule the refund.

What Claimant Wants Hide
1. Refund: PURCHASE PRICE Aug 31, 2018 $7,000.00
2. Other – Copy claim to regulators Aug 31, 2018 $14.99
3. Other – Pay for claim posting cost Aug 31, 2018 $14.99
4. Other – Physical delivery charges Aug 31, 2018 $4.99
Cash total : $7,034.97
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Tax Group Center. This claim will remain posted until resolved
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  • Contributed Solution: by Sophie Blythe On 09-17-2018
    Report Tax Group Center to IRS, FTC, and Accountancy Board. More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 0
  • Contributed Solution: by George Maxwell On 07-23-2018
    What service were you supposed to get for $7,000? More...
If you are a party to this claim, click here.
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