Public Mediation

CEO Dispute

F. T. vs. Successful Education Online
491 N. Bluff St. #302, Saint George, Utah, 84770, United States
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Statement of Claim
Claimant says:
"I simply want to be let out of the obligation of paying any charges I incur as a result of their claim that going into a business on line was free. I simply want my money back. All my information has been filled out above in several places where
I stated my complaint. I hope that you can reconnect, with the beginning
portion way above, so that I do not have to re-write everything again."
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What Claimant Wants Hide
1. Compensation: for time spent and aggravation of work load Jan 17, 2014 $300.00
2. Recovery of Losses: My time of working and fumbling over a program I was not given enough information about Jan 17, 2014 $200.00
3. Refund: For all expenses incured to me for entering the sucessfuleducationonline,com company Jan 17, 2014 $3,900.00
4. Pay me for my time: 20 hours of reading and online work Jan 30, 2014 $375.00
5. Other – Physical delivery charges Jan 17, 2014 $2.99
Just make me happy!
Claimant invites Successful Education Online to make a fair offer to resolve this complaint.
Cash total : $4,777.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Mrs. Thompson ordered this program on 12/10/2013. At that time she was taken through a recorded verification explaining the terms of the agreement. She agreed to all of the terms as well as signed a legal and binding agreement on line. She claims that she did not do so but we have the recording of her agreeing to all of the terms as well as us going through the steps of signing the contract online. We also have the contract showing her signing the date, and her IP Address. The terms stated in the contract show the legal three day right to rescind, Mrs. Thompson never contacted us until January 7, 2013. At that time she claimed she had not signed a contract and had been explained the terms. We forwarded Mrs. Thompson a copy of the recorded verification as well as her contract. Mrs. Thompson has also received all 9 of her coaching sessions as well as other services. We are more than happy to continue working with her. If she is unhappy she needs to contact us and we will try to work something out with her."

This claim will remain posted until resolved.

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  • Comment: by Melanie Hurst — Online mediator
  • On: 07-24-2014
  • they got me for over $5400.00. I too have a complaint filed.
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