Public Mediation

My Claim vs. Stay Pittsburgh

S. T. vs. Stay Pittsburgh
100 Smithfield St, Pittsburgh, Pennsylvania, 15222, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4864119
    • Amount Involved: 547.85
    • Filed On: Aug 17, 2022
    • Posted On: Aug 29, 2022
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"We were forced to cancel reservations for 3-day lodging at Stay Pittsburgh because my partner had a medical condition which unexpectedly arose which rendered it impossible for him to fly (which was the mode of transportation we had purchased) which would in turn compel us to cancel our reservations at Stay Pittsburgh. The trip was totally cancelled! I attempted to cancel lodging at Stay Pittsburgh several days in advance via sending a text to a cell number associated with the hotel I had retrieved from Google--I also sent an email to an email address I browsed upon. Additionally, I attempted to cancel through (the original purchase site), which I did but as it came closer to our travel and lodging a staff member directly from the hotel replied via email with the "no refund policy rhetoric," which I though was quite unfair when I attempted in good faith to cancel in time to allow another party(ies) to reserve so that the entity would not lose money on that reservation. I also received a response from to contact the hotel. The hotel initially requested me to contact I got the back and forth days in advance on the day(s) we were to lodge and past the days of lodging...I complied with every request but was denied the refund of my reservations. I thought this was fowl since a medical condition was a special circumstance and should have been given special approval to receive a refund."
Reply Have a similar problem?
Additional Communication Between Claimant and Stay Pittsburgh Hide
  • Aug 23, 2022, Claiming party added:
  • Here is verification of payment to Stay Pittsburgh for respective dates.

What Claimant Wants Hide
1. Refund: Room Reservations June 9-12 Aug 31, 2022 $547.85
Cash total : $547.85
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Stay Pittsburgh. This claim will remain posted until resolved
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by Aisha Bamahriz On 08-30-2022
    What are the refund policies of the Respondent? And could you specify the dates for which you made your reservation and the date you cancelled.
If you are a party to this claim, click here.
Is this a fair resolution?
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim