Public Mediation

Star City Moving Company Dispute

G. F. vs. Star City Moving Company
NJ License #00102600 US DOT #: 1904461 | MC #: 683806, 99 Main Street Or 100 3Rd Ave, Kearny, New Jersey, 07032, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Star City Moving Company
    • Claimant Seeks: View.
    • Claim #: 2140029
    • Amount Involved: 5,000.00
    • Filed On: Jul 29, 2014
    • Posted On: Aug 11, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"Star City was supposed to move me & my family from Springfield NJ to Dover, DE. They were supposed to send 2 trucks. I have a signed contract that the move was supposed to be done for $3200.00 Flat rate. The company moved half of my belongings on 6/26/14. The second truck never came. The last contact I had with the company was 7/2/14. They were paid in full on 6/26/14. I had to hire a second moving company to move the remainder of my belongings on 7/12/14. They were paid $1500.00.

Star City movers were also supposed to set up my beds and dining room table in Dover, De. This was not done. They also broke my sons dresser, glass insert in a living room table and a wall painting. If this situation is not rectified, I will probably take them to small claims court. Please help me or advise me on what to do."
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Additional Communication Between Claimant and Star City Moving Company Hide
  • Jul 31, 2014, Claiming party added:
  • dean@starcitymoving.com
    rolando@starcitymoving.com

  • Aug 10, 2014, Star City Moving Company (responding party) added:
  • STARCITY MOVING COMPLETED THIS MOVE. CLIENT HAD MORE ITEMS THAN WAS ORIGINALLY DISCLOSED TO US. WE TRIED TO ARRANGE FOR ALTERNATE PICK UP DATE BUT CLIENT WAS NOT AVAILABLE.

What Claimant Wants Hide
1. Compensation: Violation of Contract Aug 13, 2014 $3,500.00
2. Compensation: Compensation for 2 weeks of not having all of my belongings Aug 13, 2014 $1,000.00
3. Damages: Cost of broken dresser, wall painting end table glass Aug 13, 2014 $500.00
4. Other – Copy claim to regulators Aug 13, 2014 $14.99
Cash total : $5,014.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "The move was completed."

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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