Public Mediation

Alexandria White vs. Spirit Airlines, Inc

Civil rights violation

A. W. vs. Spirit Airlines, Inc
2800 Executive Way, Miramar, Florida, 33025-6542, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4222607
    • Amount Involved: 750,500.00
    • Filed On: Jul 22, 2022
    • Posted On: Aug 02, 2022
    • Complaint(s):
      • Contract / Agreement dispute
      • Bad business practices
      • Problem with a service
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Statement of Claim
Claimant says:
"Me and sim took a flight on June 25 from Atlanta georgia to Fort Lauderdale florida. I purchased tickets for the both us to board the plane. My son is four years old and I traveled with his birth certificate for proof. Upon boarding and getting seated I had to remove my son out of his seat because a young man stated the seat belonged to him. So initially I sat my son next to me in between me and the young man and put the seat belt on my son only because it could not fit around the both of us. So my entire flight was scary but being a mommy I couldn’t show fear and scare my baby. I had no seat belt on. I was so afraid and my son was not properly restrained. After a while I sat him on my lap and tried to fit us in the seat belt which I couldn’t it hurt so bad it was cutting in my side so I took it off. Laws and regulations were deliberately disregarded and broken and no accommodations offered I had to call for almost a week to get my sons ticket refunded and my ticket they didn’t even bother. This is a direct slap in the face to all consumers this airline only has one concern which is money. Not safety not satisfaction money only."
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What Claimant Wants Hide
1. Compensation: The entire round trip Aug 22, 2022 $500.00
2. Compensation: Laws and regulations civil rights violations Oct 01, 2022 $750,000.00
Cash total : $750,500.00
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Respondent's Counteroffer

There has been no response to this claim from Spirit Airlines, Inc. This claim will remain posted until resolved
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