Complaint History & Business Rating for Spirit Airlines, Inc

2800 Executive Way, Miramar, Florida, 33025-6542, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Sector: Airlines
  • Products / Brands: Air Transportation
  • Employees: 1,000 - 5,
  • Est. Yearly Revenue: $250 mil.
  • Officer(s): B. Ben Baldanza

What Spirit Airlines, Inc customers think NEW

Comments and Feedback from Users

  • Commented By:Susan A.
  • Recommended:No
  • On:07-Oct-2016
Susan A. says: They have not responded to my claim.
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  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
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Spirit Airlines, Inc’s Complaint History (7):

7 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    .. vs. Spirit Airlines, Inc Robert L. Fornaro, Ceo

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:On 9/2/17, I purchased a round trip ticket from BWI to Atlanta GA and back. My return trip was scheduled for 9/11/17 but it was canceled. After that, my trip was canceled four different times leaving me no choice but to buy a one way ticket on Delta for $335 to get home after missing work three days. I have been in contact with the Airlines for rei...
    • Claim
    • Seeking:

    B.B. vs. Spirit Airlines , Philadelphia Pa

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:I purchased airline tickets with Spirit airlines in philadelphie pa. round trip tickets. I was just robbed of 555.00 . they sent me to use kiosk machine, it printed me a form saying an error accord , and I needed to see an agent at desk. I waited in line approx. 15 minutes while 8-10 employees stood around behind desk, with nothing to do. As I app...
    • Claim
    • Seeking:

    S.A. vs. Spirit Airlines

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I purchased two airline tickets from Spirit Airlines for a trip that was to leave on Sep. 14th to the 17th. I checked the box that said trip cancellation insurance for $19.00. I was under the impression that I paid $38.00 for the insurance for both round trip tickets. I later had to cancel, and tried to get my money back, less the $38, Spirit A...
    • Claim
    • Seeking:

    Spirit Airlines Dispute

    For:
    • Problem with a service
    Claimant says:While flying from DFW to ATL in Oct 2012. I rested my head on my seat only to be awake by a cold wetness running down my neck and back. A flight attendant had spilled hand sanitizer in my head and was trying to clean it up off the seat beside me, the floor, and even gave me paper towels to dry my hair.. I have requested all funds I paid to this air...
    • Claim
    • Seeking:

    Spirit Airlines-Dispute-#3258965

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:I planned a trip to Las Vegas, Nevada early June, for my younger sister's wedding. I was her maid of honor and my fiancé was the photographer, so it was very important that the both of us be in attendance. I used spirit airlines service to plan my very important trip. However I was very dissatisfied with the service I received and ultimately, my en...

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