Public Mediation

Emilio Cabanas-Dispute-#1050647

E. C. vs. Sovereign Bank
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Sovereign Bank
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1050647
    • Amount Involved: N/A
    • Filed On: Oct 15, 2011
    • Posted On: Oct 30, 2011
    • Complaint(s):
      • unreasonable burden of proof
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"I complained to BBB (Better Business Bureau) about Sovereign Bank trying to cash on an unjustifiable fees Sovereign was trying to collect from me. BBB advised Sovereign to write a letter on my behalf, nullifying the fees. Sovereign then turns around and reports me to the credit bureau and vindictively logs a 'tardy payment' complain. This after Sovereign admitted the fee was unjustified.

Checking my credit report after an application for credit at Sears was declined, I discovered Sovereign's backhanded complain had not only lower my rating credit scores but only maliciously left a blemish on my credit record.

I wrote to the credit agencies reporting on my credit worthiness but I'm afraid this isn't going to be enough.

Sincerely yours

Reply Have a similar problem?
What Claimant Wants Hide
Message from Claimant: I have a Letter from Sovereign where it clearly says it was Sovereign's mistake trying to charge an unjustified fee. I also have my bank's records indicating and documenting pay outs to Sovereign for mortgage due on the first of every month.

The fee was being charged for an 'home appraisal' never conducted. A complaint was filled at the time with BBB. BBB got Sovereign to re-think collecting a fee for a service never rendered.

Sovereign only undoes mistakes 'as a courtesy' to costumers only after a complaint has been lodged against the bank.
What By When How Much
1. A written apology Oct 29, 2011 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
What By When How Much
1. Change of policy: Remove complain from my credit report Oct 27, 2011 N/A
Non-cash: 1 items
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Offer History
Oct 15, 2011
Claimant's Terms of Settlement to SOVEREIGN BANK
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim