Public Mediation

My Claim vs. Southern California Edison Dispute #2933262

A. G. vs. Southern California Edison
P.O. Box 6400, Rancho Cucamonga, California, 91729-6400, United States
Amount Involved: $421.50
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 2933262
    • Amount Involved: 421.50
    • Filed On: Sep 28, 2013
    • Posted On: Oct 09, 2013
    • Complaint(s):
      • "I just feel ripped off."
      • Poor Value for Money
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"More than 15 years ago, I changed the 120 volt system of my residence to 220 volt. We have two houses: in front XXX Olive, in the back XXY Olive. After the change was they started charging separately to XXX and XXY Olive (which does have a meter because is only one house XXY-XXZ). They did not remove the 120 volts meter from XXY even when the new meter was sitting next to the 120 volts meter. SCE charged me for 120 volts service.

I retired 3 years ego. Since then I have been complaining to SCE. Not until last year they came and removed the 120 volts meter. Our bill still too high as a result of overcharging and all anyone told me is you have to pay. This month they really went high: $421.50. Oh, by the way the charge was to my sister at XXX Olive. Since last year, SCE has not been billing me at XXY Olive.

Please explain why the bill is so high this month, why I am not receiving a bill at XXY Olive (my address), and why customer service representatives are so unresponsive and rude."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. An explanation of charges Oct 13, 2013 N/A
2. A number to call if this happens in the future so I don't get a run-around. Oct 13, 2013 N/A
Cash
1. Credit: Credit if I have been overcharged Oct 13, 2013 $421.50
2. Other – Pay for claim posting cost Oct 13, 2013 $7.99
Cash total : $429.49
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Southern California Edison. This claim will remain posted until resolved
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