Public Mediation

smmco-Dispute-#4159432

M. L. vs. Smmco
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 4159432
    • Amount Involved: N/A
    • Filed On: Sep 23, 2011
    • Posted On: Oct 08, 2011
    • Complaint(s):
      • Problem with a service
      • Product Defect
      • Customer service runarounds
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"one year ago I had them install a concrete driveway to replace our blacktop driveway. this year the concrete began falling apart and when I called them to look at it they said it wasn't bad concrete but salt from the street. This was about 2 months ago and they promised to install a new driveway but after having the concrete peope look at it they decded to put something over it to smooth it out followed by another coating to seal it. I have heard nothing from them; my husband was a stroke victim who couldn't talk or walk and was very bothered by the situation to the point of almost crying. Unfortunately he didn't live long enough to see the driveway completed. He passed away on 9/15. I need them to make good on their initial installation as I was a good pay. They didn't have to wait as I paid them immediately but can get no response on finishing up what turned out to be a terrible job."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: Example: Replace defective part. Oct 08, 2011 N/A
2. Complete project: Example: Finish sealing my driveway. Oct 08, 2011 N/A
3. redo the driveway Oct 14, 2011 N/A
Cash
1. Monetary items with amounts to be determined: if necessary Oct 08, 2011 TBD*
Just make me happy!
Claimant invites smmco to make a fair offer to resolve this complaint.
Non-cash: 3 items
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
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Respondent's Counteroffer

There has been no response to this claim from smmco. This claim will remain posted until resolved
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