Public Mediation

Virginia Dale vs. Smittereen Pest Control

V. D. vs. Smithereen Pest Management Services
7400 N Melvina Ave, Niles, Illinois, 60714, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 6 non-monetary items.
    • Claim #: 1657859
    • Amount Involved: 2,022.98
    • Filed On: Feb 29, 2016
    • Posted On: Mar 11, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"i was given an eviction notice because of a statement made by one of your employees. I contacted the Health Department and the response was, there is no one person that can be blamed for bedbug infestations. The person i spoke with was Michael Swoer. He told me that was his only job to contact and educate about bedbug problems. He told me anyone can get them. They are not a health issue, but are a nusiance. Follow-up inspections must be done. Heat treatment does not always work. For your employee to single me out was slanderous.
And that there was no way to prove how it started as an epidemic where i reside."
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Additional Communication Between Claimant and Smithereen Pest Management Services Hide
  • Mar 08, 2016, Claiming party added:
  • bedbugs have now been discovered in apartment 208C. the last tenant residing there was moved out by family and new tenant moved in without knowledge of pest problem in unit.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: by letter i received. starting eviction to be recinded Mar 09, 2016 N/A
2. Repair: treat apartment until the infestation is gone. Mar 16, 2016 N/A
3. Complete project: extermination or heat treatment. Mar 16, 2016 N/A
4. Apology: issue a formal apology to me for slanderous remarks. Mar 09, 2016 N/A
5. Change of policy: explain that the treatment has limitations. Mar 09, 2016 N/A
6. Information: instructions on how to keep them out of my unit Mar 15, 2016 N/A
Cash
1. Damages: loss of peace and quiet where i reside. Mar 09, 2016 $2,000.00
2. Copy claim to regulators Mar 09, 2016 $14.99
3. Pay for claim posting cost Mar 09, 2016 $7.99
Just make me happy!
Claimant invites Smithereen Pest Management Services to make a fair offer to resolve this complaint.
Cash total : $2,022.98
Non-cash: 6 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from Smithereen Pest Management Services. This claim will remain posted until resolved
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