Public Mediation

My Claim vs. Smith Heating & Cooling, Lexin Gton, Tn

D. E. vs. Smith Heating & Cooling, Lexington, Tn
125 Ponderosa Drive, Lexington, Tennessee, 38351, United States
Amount Involved: $1,580.00
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Contracted to remove old heating unit and install a new Payne Heat Pump. The heat pump does not work since day one. He had to remove attic stair to get new unit into attic but did not install it back. I paid him to remove all old heater parts from attic and he did not do it. Paid him to install a new 110 amp line from fuse box to front of house in attic. did not do it. Did not give me an official warranty which was to be for 10 years parts & labor. Have called him numerous times an he responded he would get there soon. Now he wont even answer phone calls. Went to his residence and his wife said he was on a job and she she could not contact him. Gave her a written notice to complete job in 48 hours or I would persue legal actioins."
...
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What Claimant Wants Hide
1. Refund: Installation charges Feb 20, 2021 $1,580.00
2. Other – Pay for claim posting cost Feb 20, 2021 $14.99
Just make me happy!
Claimant invites Smith Heating & Cooling, Lexington, TN to make a fair offer to resolve this complaint.
Cash total : $1,594.99
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Respondent's Counteroffer

There has been no response to this claim from Smith Heating & Cooling, Lexington, TN. This claim will remain posted until resolved
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