Public Mediation

Sierra Trading Post Inc Dispute

B. M. vs. Sierra Trading Post Inc
5025 Campstool Rd, Cheyenne, Wyoming, 82007, United States
Amount Involved: $12.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1944261
    • Amount Involved: 12.00
    • Filed On: Jun 13, 2014
    • Posted On: Jun 24, 2014
    • Complaint(s):
      • Failure to honor promises
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I just made a purchase through the Delta skymiles shopping website with Sierra Trading Post. They posted this add:

Sierra Trading Post offers our customers the best service and value - providing quality name brand clothing, footwear and outdoor gear at outlet savings every day - guaranteed. Sierra Trading Post has always strived to be a good steward of the environment.
Offer Details
1 mile/$
Shop Now
Additional Offers & Coupons Coupon Code Valid Through
Close X
Don't forget your offer code!
You clicked the offer: Take an extra 25% off $125 or 30% off $200. To get this special offer from Sierra Trading Post, you must enter the offer code below during checkout.
Your Offer Code:
ALJUNE4
Continue to Sierra Trading Post


Take an extra 25% off $125 or 30% off $200. ALJUNE4 6/30/2014
Shop Sierra Trading Post and save up to 70% on name brand outdoor goods, clothing and more. 1/31/2015
Close X
Don't forget your offer code!
You clicked the offer: Extra 20% off sitewide! To get this special offer from Sierra Trading Post, you must enter the offer code below during checkout.
Your Offer Code:
ALDELTA4
Continue to Sierra Trading Post


Extra 20% off sitewide! ALDELTA4 6/30/2014
Please note these terms & conditions: Not eligible on purchases made with coupon or discount codes that are not found on this site. Not eligible on gift cards, gift certificates or any other similar cash equivalents.

I entered their code but it wouldn't take it. I talked to a representative and she said it did not include discount items. Nowhere in this add does it indicate this. There were no discount codes or coupons linked to the items I bought. This add says site wide which the items were.

I think I should be reimbursed the 20% off my purchase # ED19853784 made 6/13/14."
...
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What Claimant Wants Hide
1. Payment due: Order # E19853784 Jun 27, 2014 $12.00
2. Other – Pay for claim posting cost Jun 27, 2014 $7.99
Cash total : $19.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Sierra Trading Post Inc. This claim will remain posted until resolved
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