Public Mediation

Pittsburgh Penguins Ultimate Fan Ruse

C. K. vs. Pittsburgh Penguins
United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 6714557
    • Amount Involved: N/A
    • Filed On: Oct 01, 2010
    • Posted On: Oct 16, 2010
    • Complaint(s):
      • Billing / Fees
      • Questionable Business Practices
      • Service Problem
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"I recently bought the "Ultimate Sports package" for $1,499. The program said that I would get club level seats to the Winter Classic and tickets to the home opener including a plaque. I ended up receiving tickets for the home opener worth $65 a piece and club level seating worth approximately $300 a piece giving a total value of the tickets that I bought to be approximately $730.00 (so I ended up paying an extra $770.00 for the tickets) ~ So basically the penguins sold tickets that were worth $730 for $1,499. I called the penguins and they refused to make any compensations. Although, there were no promises made as to seat locations in the Ultimate Fan Package" due to the name and cost I expected that the seating would reflect the amount that I paid for the tickets. In one sense I feel that this was false advertising especially since my seats ended up being in the upper level 223 M seats 7 and 8 (again worth $65 a piece). I think this was a grave missrepresentation of what they were offering and am not happy with the way that the penguins handled my request for some additional compensation. Dr. Charles Kriley"
...
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What Claimant Wants Hide
What By When How Much
1. Monetary items with amounts to be determined: 2 complementary tickets to another game with a value of at least $200 Oct 16, 2010 N/A
Non-cash: 1 items
What By When How Much
1. Monetary items with amounts to be determined: Signed Crosby Jersey, Signed Malcom Jersey Oct 16, 2010 N/A
Non-cash: 1 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Pittsburgh Penguins. This claim will remain posted until resolved
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