Public Mediation

Pacific Resort Exchange-Dispute-#4952636

K. M. vs. Pacific Resort Exchange
Seattle, Washington, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4952636
    • Amount Involved: 2,495.00
    • Filed On: Dec 23, 2011
    • Posted On: Jan 07, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
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Statement of Claim
Claimant says:
"I was approached via a phone call from a Mr. & Mrs. Christopher and Monica Tanner who live in Las Vegas, Nevada, (Phone (702-430-9954) who wanted to by my Time Share in Florida for $22,500 which was agreed upon by myself and the Tanners. I was told to contact a Mr. John Gauge at Pacific Resort Exhchange located in Seattle, WA because he was going to be the contact person for myself and the Tanners and was helping the Tanners to buy a Time Share so they could travel. I did call and talk to Mr. Gauge several times on the phone. (Phone 206-331-3951). All of this started not long before July 4th, 2011. On July 25, 2011, I had an email come to me from customerservice@pacificresortexchange.com saying I needed to send a payment of $2495 via a cashiers check payable to Compass Group Ltd. sadecv with
Tran. ref# cv-1763287 be put on the memo line of the check and to send it to ADCS, 9900 Corporate Campus Drive, Suite 3000, Louisville, KY 40223 and was also given a name of Patrick Anderson Phone direct 502-272-4303 as a contact. I also had a couple of conversations with Mr. Gauge before I sent the check and the money was to get the Certificate of Clear Title issued. (As of early Dec. and after not hearing from anyone I called and I found out this number was no longer in service. Then I called Mr. Gauge but Mr Gauge was not listed as any of the workers so I left messages on other people's phones listed at that same number but did not recieve any responses. I also sent at least 2 e-mails to the customer service address I had for Resort Exchange and recieved no responses and the last one I sent said it did not go thru because Mail Demon couldn't find that e-mail address. I also contacted my TimeShare resort to see if the title was still in my name and they confirmed that it was so that meant I needed to pay the $757.00 for my maintenance fee which I was not planning on but did pay it as it is due by Jan. 1st, 2012. This prompted me to check the Better Business Bureau and I found on that website that the same thing and same amount of money were scammed from other people. ($2495). If I only would have checked the Better Business Bureau before I sent the money!!!
Can I get someone to help me recover the $2495 as this is a lot of money to me and people should not be allowed to scam trusting human beings. These people were pretty slick. I also have tried contacting the Tanners and have left messages to call me but I never got a response from them so I don't know if they have been scammed too? I hope not."
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What Claimant Wants Hide
1. Refund: Services not rendered Jan 07, 2012 $2,495.00
Cash total : $2,495.00
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Respondent's Counteroffer


There has been no response to this claim from Pacific Resort Exchange. This claim will remain posted until resolved
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