Public Mediation

Office Max-Dispute-#1690603

J. S. vs. Officemax
263 Shuman Blvd., Naperville, Illinois, 60563, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1690603
    • Amount Involved: N/A
    • Filed On: Aug 06, 2012
    • Posted On: Aug 17, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • Overcharge or billing error
View less
Rate or Review on OfficeMax
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (5) - View
Claimant says:
"After reading an ad in the local news paper, I saw an HP computer (10GBmemory,2TBhard drive) listed for $499.99. I went to the local store to purchase it. I was told that there was a misprint, and that they didn't have that model. So purchased the model that they did have. But with my checking the news paper, that ad has been in the paper for four weeks, without a disclaimer. Now, after reading this Sundays newspaper 8/5/2012, the ad was in there again. So I called the store again and asked for and spoke to the store manager. He informed me that they would have to order the particular model that I wanted. But after returning to the store early this morning, and talking to a store employee, and was informed that I couldn't purchase the model that the store manager had informed me that I could buy. All I want is the model number that I want, at no extra charge. I would like an even exchange for the one that I just purchased for the one listed in the paper. Please can you help me, before it gets too late. Joseph H. Steele"
...
Reply Have a similar problem?
Additional Communication Between Claimant and Officemax Hide
  • Aug 17, 2012, Claiming party added:

  • After getting home with the new computer that I had purchased, I knowest that not all of the data had been transfered to the new computer. Again I returned to the store and ask why this had happened. I was informed that I had some corrupt data, and it wouldn't transfere. So I asked for some money back, and was informed that the deal was already complete, and nothing could be done.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: replace computer with one with abilities that I want. Aug 21, 2012 N/A
2. Upgrade: I would like to receive what the model states it has. Mod. # A10-5700 Aug 21, 2012 N/A
Cash
1. Other – Copy claim to regulators Aug 21, 2012 $14.95
2. Other – Pay for claim posting cost Aug 21, 2012 $7.95
3. Other – Physical delivery charges Aug 21, 2012 $2.99
Just make me happy!
Claimant invites OfficeMax to make a fair offer to resolve this complaint.
Cash total : $25.89
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from OfficeMax. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim