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Claimant's opinion: I called the representative that I worked with on Nov 7. I did not receive any response until a week later when an email was sent.
Claimant's opinion: Absolutely no effort to comply with my wishes for a refund. Unreasonable excuses that were not explained during the sale. The representative guaranteed the product for a year and would exchange product if there was a problem.
Another address is: 603 E. 23 St., Independence, Missouri 65053Phone: 913-735-7753Another Email: info@mokansteaks.com
What does a $200.00 case of chicken consist of? What about the flounder fish; will it be exchanged? What other fish do you have?Sicerely, Mrs. Simmons
Dear Rick, I have waited one week for you to answer my last email. Please answer my question so we can resolve this matter now. I have been patient, but I will proceed with further action if you continue to ignore my request. Please answer my question by December 22.Still WaitingG. Simmons
I will accept the deal if you will exchange one box of flounder for tilapia or salmon. I asked for tilapia during the original transaction. Scott was going to leave 1 box of each because he was out of salmon. His coworker left 2 boxes of flounder in the freezer. I was unaware until a week later. Can you switch one box of flounder for tilpia or salmon? When can you deliver?Sincerely, G. Simmons
Dear Rick, What are you going to do about the $50.00 in bank fees that were assessed to my account? I will compromise on everything else, but I had several bills go unpaid due to the transaction which caused all the problems. I will accept the deal if you include a check for $50.00 also. Please respond bt 12/27/2012.Sincerely,Geraldine Simmons
Dear Rick, I have not received a response from you since January 8. This has gone beyond ridiculous. I will accept your offer of January 8. I need clarification. Is this offer for a case of chicken plus a case of beef or seafood? Lets resolve this NOW! Sincerely, Mrs. Simmons
I am available from 11:00 to 2:00 this week. When can you deliver the Chicken?
I responded to your offer dated February 7 .I accepted it and you have not responded with a date of delivery. When can you deliver?Sincerely, G. Simmons
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