Public Mediation

My Claim vs. Mansions By The Lake Dispute

C. R. vs. Mansions By The Lake
2050 FM 423 Ofc, Little Elm, Texas, 75068-6952, United States
Amount Involved: Other terms
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"The complex is over-reaching in its attempt to collect money they are not entitled to. One day, months after we had temporarily resided at the complex, my wife and I receive threatening letters about remaining balance due. They are claiming a reletting fee on contract that was in fact terminated voluntarily by the management when they inserted a new tenant in our unit. The complex then proceeded to break Texas Property law, by not returning our security deposit within the allowable 30 day time period. To complicate matters, the complex inserted a new tenant into our unit while we had paid through the entire month. Therefore, the complex was utilizing money from 2 tenants at the same time for the same unit. Now they want more. Furthermore, my family was cohersed into signing a 9 month contract after we made it abundantly clear that we only needed the unit for 6 months because we were having a house built. We were told by Assistant Manager _ Kelly McK.: "We know your situation, we have lots of tenants doing exactly the same thing you are. Sign the contract as is, and don't worry about it, we will work with you". Obviously, this is a form of entrapment and paramount to harrasment."
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Exhibits View
Additional Communication Between Claimant and Mansions By The Lake Hide
  • Dec 08, 2014, Claiming party added:

  • As per communication with your collector, we have extended a one time offer to settle for one half of the amount you are requesting, for a total of $385.24. We believe that we have a strong case and that the circumstances of the issue are uniquely in our favor. However, the time and energy lost pursuing resolution is a drain on both parties. Please accept this one time offer, so we can both move on. If you accept this offer, this on-line claim will be closed immediately without further recourse.

    Sincerely,

    Mr. Runnels

  • Dec 10, 2014, Claiming party added:

  • Per earlier communication, I have agreed to meet you half way in the interest of resolving the matter. Neither of us will be satisfied, but at least the ordeal can be remedied. I will bring cash settlement today in the amount of $385.24 – Please make contact. Please prepare a General Agreement that will demonstrate that this matter is resolved. Once I have given you the settlement and I have receipt, I will close the PeopleClaim posting, and it will not be made public. You may call me on the phone number of record.

  • Dec 10, 2014, Claiming party added:

  • Blakely-Witt "collector" Received Settlement Offer via USPS, Signed Receipt # 7014 1820 0002 1110 4950 in the amount of $385.24 on December 4, 2014 , 10:38 am

  • Dec 18, 2014, Claiming party added:

  • The offer to settle for 385.24 has now been revoked. Unfortunately, we received yet another harassing letter from collector, Blakey-Witt, a company that carries a BBB credit rating of F.

    Western Rim Properties which is the company Mansions By the Lakes operates under also shares the same BBB credit rating of F.

What Claimant Wants Hide
Just make me happy!
Claimant invites Mansions By The Lake to make a fair offer.
1. Other – Copy claim to regulators Dec 14, 2014 $14.99
Cash total : TBD
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "Per the terms of the signed lease contract, Corbin Runnels was charged for the lease break fees. A itemized list of charges has been provided and are fully outlined in the TAA lease contract. We understand situations arise that require residents to break the lease and are always happy & willing to work out payment arrangements for the cost. Corbin has failed to sign into an agreement to pay for his failure to fulfill the lease."

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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