Public Mediation

Luke's Washer & Dryer Service

C. J. vs. Luke's Washer & Dryer Service
6363 HWY 544, Myrtle Beach, South Carolina, 29578, United States
Amount Involved: $125.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 74840
    • Amount Involved: 125.00
    • Filed On: Aug 03, 2010
    • Posted On: Aug 18, 2010
    • Complaint(s):
      • Questionable Business Practices
      • Service Problem
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I contacted Randy Luke of Luke's washer & dryer service to check out my non working washing machine. He arrived and stated it was beyond repair, he nthen offered to sell us a reconditioned whirlpool washer he had in the shop for $125.00 delivered with a 30 day guarantee. I wrote him a check for the amount and we set up a delivery time of 2 pm the next day (Tuesday 7/27/10) and he left. The nexy day when we checked our bank account on line we found that he had gone and cashed our check the same day we gave it to him (Monday 7/26/10) and so we waited for him to deliver and he NEVER showed up or called ? !
It did rain that day so I called him that afternoon and he stated he had not come due to the rain but he promised to deliver on Wednesday 7/28/10 and he again NEVER shoor called. Since that day we have called both of his listed phone numbers and have texted him requesting either 1) an explanation 2)a cash refund or 3) a money order for the $125.00. I have NOT been able to reach him as only his answering service picks up no matter what phone we use or have someone else call. I have been to his shop repeatedly to no avail as he is never there. I realize we should have held payment until he delivered but we were trying to be trusting. I now have no working washing machine and must go to the laundromat and I am out $125.00."
...
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Claimant timeline (1) - Hide
  • 07-26-2010 — Luke's came to condo to service washer and found it unrepairable and sold us a reconditioned machine to be delivered the next day.
What Claimant Wants Hide
1. Refund: $125.00 cash or money order Aug 15, 2010 $125.00
2. Other – Physical delivery charges Aug 15, 2010 $2.00
Cash total : $127.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from LUKE'S WASHER & DRYER SERVICE. This claim will remain posted until resolved
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