Public Mediation

My Claim vs. Lowe's 350 Diedrich Boulevard Ashland Ky 41101

T. M. vs. Lowe's Home Improvement - Ashland Ky
350 Diederich Blvd, Ashland, Kentucky, 41101-7008, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 3000798
    • Amount Involved: N/A
    • Filed On: Aug 19, 2016
    • Posted On: Aug 30, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"I bout a fridge at lowe's and it did not act right so I called them they set up a repair service and they came out they could not determine the problem I called lowes to fix it they told me they could do nothing for me then they said they after three attempts they can if the repair services say it can not be fixed i thought they were going to try and push me past the thirty day warranty they give it came with a regular 1 year warranty but i tried it and set up a second repair service and they just touched the side and opened it and looked and then left after 2 or 3 min they did not do anything else i called in again and they said that they could not do anything for me they would not even set up a third repair service all i want is for them to fix it or replace it so i don't have to worry about it braking and my food spoiling on me"
...
Reply Have a similar problem?
Claimant timeline (1) - Hide
  • 05-20-2016 — i bought a fridge and they wont fix it
What Claimant Wants Hide
Non-Cash
What By When How Much
1. Repair: i want it fixed if they cant fix it then i want it replaced Sep 02, 2016 N/A
Cash
1. Other – Pay for claim posting cost Sep 02, 2016 $7.99
Just make me happy!
Claimant invites Lowe's Home Improvement - Ashland KY to make a fair offer to resolve this complaint.
Cash total : $7.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Lowe's Home Improvement - Ashland KY. This claim will remain posted until resolved
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