Public Mediation

S.G. vs. Life Shield Security

S. G. vs. Life Shield Security (A Directv / At&T Company)
2021 Cabot Blvd W, Langhorne, Pennsylvania, 19047-1810, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"We cancelled our Security Service with Life Shield owned by AT&T and they are charging $300.00 for us to cancel. We were paying them $30.00 a month for twelve months and they raised that to $40.00 a month. Now, after seventeen months, we canceled the service and they said that since our service contract doesn't end until 2018 that we must pay them $300.00 to cancel it. If we kept the service until the contract was over, we would have paid over $760.00 in addition. ''''We are calling this 'Highway Robbery'!!!!!!!!! Do we have any other options than to pay the penalty for the cancellation on September 9th? original purchase was May 2015."
...
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Claimant timeline (1) - Hide
  • 05-20-2015 — cancellation September 9th 2016
What Claimant Wants Hide
Just make me happy!
Claimant invites Life Shield Security (A DirecTV / AT&T company) to make a fair offer.
1. Other – Pay for claim posting cost Sep 27, 2016 $7.99
Cash total : TBD
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Life Shield Security (A DirecTV / AT&T company). This claim will remain posted until resolved
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  • Contributed Solution: by J Petaluma On 10-01-2016
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    Locked-in Life Shield Security contract should have locked-in fees - or full, acknowledged disclosure. Compromise needed. More...
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