Public Mediation

LA Vanlines Dispute

N. H. vs. La Vanlines
21012 Devonshire Street #439, Chatsworth, California, 91311, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1627455
    • Amount Involved: 3,000.00
    • Filed On: Sep 23, 2014
    • Posted On: Oct 04, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Claimant says:
"Moved from Lincoln, CA to Los Alamitos, CA. Items were in storage for approximately 3 months. Many items lost or broken. Pick up truck was a Penske rental which was not large enough...a second truck had to be obtained. Upon delivery to destination home, all items would not fit into their truck so balance was scheduled for following day. The truck (which leaked oil on our driveway) broke down that night. No call to let us know the final delivery would not take place. Two days later another rental truck arrived with what was supposed to be the balance of our furnishings. We were assured that the storage unit held only our belongings and was locked. We were missing dish packs with valuable items, as well as other separate (not individually packed) items. A heavy wrought iron patio table was broken at the base. My continual contact with them has resulted in "still looking". I have asked for claim forms on numerous response. This has continued since the delivery three months ago. WORST MOVING EXPERIENCE EVER !!!!!!!"
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What Claimant Wants Hide
1. Compensation: Lost items and storage fees Oct 08, 2014 $3,000.00
Cash total : $3,000.00
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Respondent's Counteroffer

There has been no response to this claim from LA Vanlines. This claim will remain posted until resolved
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  • Contributed Solution: by John K. Mitchell, Esq. On 03-15-2017
    Moving companies get sued all of the time. It's part of their business plan, so they don't scare easily. Having said that your statute of limitations is close to running out, so file the lawsuit or see if they will pay you $500 to be done with it?
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