Public Mediation

kia of charleston-Dispute-#3825308

J. M. vs. Kia Of Charleston
2361 Savannah Hwy, Charleston, South Carolina, 29414, United States
Amount Involved: $500.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Kia Of Charleston
    • Claimant Seeks: View.
    • Claim #: 3825308
    • Amount Involved: 500.00
    • Filed On: Jul 23, 2012
    • Posted On: Aug 03, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"Kia of Charleston took a $500 deposit from me and when they could not produce the car, would not refund back my money when I bought it elsewhere."
...
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Additional Communication Between Claimant and Kia Of Charleston Hide
  • Jul 23, 2012, Claiming party added:

  • You have kept money and provided nothing. if money is not returned, i will inform everyne of your business practices.

What Claimant Wants Hide
1. Refund: deposit refund Aug 07, 2012 $500.00
2. Other – Copy claim to regulators Aug 07, 2012 $14.95
3. Other – Pay for claim posting cost Aug 07, 2012 $7.95
4. Other – Physical delivery charges Aug 07, 2012 $2.99
Cash total : $525.89
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Mr Musumeci approached our dealership on March 5th to order a white 2012 Kia Rio. He informed us that he had been looking for this particular vehicle for a while and had not succeeded in finding a dealer with one. We informed him that one of our other stores in our dealer group had that exact car inbound and proceeded to agree upon a selling price. Mr Musumeci agreed to leave us a $500 non refundable down payment on his new Rio and finish the paperwork and the remainder of the financing upon delivery. We made arrangements to have that car diverted to our dealership and provided Mr Musumeci an ETA of 3/23/12 and the exact vin for that particular vehicle. Our salesperson contacted Mr Musumeci on 3/15/12 and 3/19/12 to update him that there were to be no problems on meeting our previously stated ETA. On or about March 21st, Mr Musumeci informed us that he had decided to purchase his vehicle elsewhere. As we had not broken any terms of our agreement on our end and had expended both manpower and time in securing this vehicle and following up on our agreement, we informed Mr Musumeci that we would not return his down payment. The car showed up as promised on 3/23/12."

  • I disagree with the Terms

    ""

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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