Public Mediation

My Claim vs. J.A.S. Graphic Design Company

G. E. vs. J.A.S. Graphic Design Company
4045 Spencer St Ste A46, Las Vegas, Nevada, 89119-5245, United States
Amount Involved: $750.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1911773
    • Amount Involved: 750.00
    • Filed On: Feb 08, 2016
    • Posted On: Feb 19, 2016
    • Complaint(s):
      • Poor Value for Money
      • "This feels like a scam to me."
      • Contract / Agreement dispute
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"On 10/8/16, a representative called me and said he had a website where retired union members could go to get information to help them with their union retirement. He informed me that he had three geographical regions (i.e., San Diego, Orange County, Los Angeles) that where open and for $750 I would have the exclusive rights to these regions to advertise my tax preparation service on his website. I was told by the representative that J.A S Graphic Design would prepare an accounting / tax advertisement for me and upon my review and approval they would place the advertisement on his website. After a few days, I tried to contact representative by phone but he never answered his phone. Therefore, I check the web side and notice J.A S Graphics had posted an ad on the website without my review or approval. Upon further review of representative website, I noticed that there were other tax preparation and accounting companies ads in the same geographical areas that representative had said I would have exclusive rights to (he called them open areas namely San Diego, Orange County and Los angles regions) This contradicts representative statement to me that I would have exclusive right to advertise only my tax preparation service on representative website for the San Diego, Orange County and Los Angeles Regions. Therefore, since representative would not answer his phone I notified American Express to cancel the $750 charge because I did not receive what I contracted for. On October 20, 2015, J.A.S. Graphics sent me an email providing a picture of the website they had prepared for me and I explain the situation above via phone to them and told them I had never reviewed or authorized them to place the ad on representative's website per the contract and that I cancelled the contract (see attachment 1). I told J.A.S. Graphics via telephone that I had canceled the contract because representative did not return my phone calls and lied to me because he said I would have exclusive rights to post my tax reporting services in the San Diego, Orange County Los Angeles regions. I also told J.A.S. I had cancelled the contract and never approved the advertising they placed on representative website in accordance with the contract. In addition, J.A.S Graphics asked to review my google web site advertisement (see attachment 2). The ad prepared by J.A.S. (see attachment 3) would take 5 minutes to prepare and put on representative website and is similar to my google website ad (see attachment 2), therefore, is not worth the anywhere near the $750 they charged."
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Additional Communication Between Claimant and J.A.S. Graphic Design Company Hide
  • Feb 10, 2016, Claiming party added:

  • On 10/8/16, a representative called me and said he had a website where retired union members could go to get information to help them with their union retirement. He informed me that he had three geographical regions (i.e., San Diego, Orange County, Los Angeles) that where open and for $750 I would have the exclusive rights to these regions to advertise my tax preparation service on his website. I was told by the representative that J.A S Graphic Design would prepare an accounting / tax advertisement for me and upon my review and approval they would place the advertisement on his website. After a few days, I tried to contact representative by phone but he never answered his phone. Therefore, I check the web side and notice J.A S Graphics had posted an ad on the website without my review or approval. Upon further review of representative website, I noticed that there were other tax preparation and accounting companies ads in the same geographical areas that representative had said I would have exclusive rights to (he called them open areas namely San Diego, Orange County and Los angles regions) This contradicts representative statement to me that I would have exclusive right to advertise only my tax preparation service on representative website for the San Diego, Orange County and Los Angeles Regions. Therefore, since representative would not answer his phone I notified American Express to cancel the $750 charge because I did not receive what I contracted for. On October 20, 2015, J.A.S. Graphics sent me an email providing a picture of the website they had prepared for me and I explain the situation above via phone to them and told them I had never reviewed or authorized them to place the ad on representative's website per the contract and that I cancelled the contract (see attachment 1). I told J.A.S. Graphics via telephone that I had canceled the contract because representative did not return my phone calls and lied to me because he said I would have exclusive rights to post my tax reporting services in the San Diego, Orange County Los Angeles regions. I also told J.A.S. I had cancelled the contract and never approved the advertising they placed on representative website in accordance with the contract. In addition, J.A.S Graphics asked to review my google web site advertisement (see attachment 2). The ad prepared by J.A.S. (see attachment 3) would take 5 minutes to prepare and put on representative website and is similar to my google website ad (see attachment 2), therefore, is not worth the anywhere near the $750 they charged.

What Claimant Wants Hide
1. American Express Card Charge Feb 23, 2016 $750.00
2. Other – Copy claim to regulators Feb 23, 2016 $14.99
3. Other – Pay for claim posting cost Feb 23, 2016 $7.99
4. Other – Physical delivery charges Feb 23, 2016 $2.99
Cash total : $775.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from J.A.S. Graphic Design Company. This claim will remain posted until resolved
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