Public Mediation

Caleb S vs. Homeadvisor, Inc.

Misled by HomeAdvisor Rep, and unlawfully charged.

C. S. vs. Homeadvisor, Inc. - Angi Homeservices
14023 Denver West Pkwy Ste 200, Lakewood, Colorado, 80401-3259, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 2142944
    • Amount Involved: N/A
    • Filed On: Dec 10, 2016
    • Posted On: Dec 21, 2016
    • Complaint(s):
      • "I just feel ripped off."
      • Problem with a service
      • Bad business practices
View less
Rate or Review on HomeAdvisor, ...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"My name is Caleb Snyder. I called a company called HomeAdvisor from seeing an advertisement online. When I called, a rep answered and explained that before they can approve me to be part of their network...that they need to do a background check to make sure I don't have a criminal record. They said for verification purposes, they needed my Social Security Number and a credit card number in my name. I gave them the information, not knowing what they were going to do next. I told them I still wanted to think about whether I wanted to become part of the network, but that I would give them my information to see whether I was approved to be part of the network. They then said they needed to record the last part of the call, and asked if I agreed to having them check to see if I was approved. I agreed.

A few days later, I began getting emails with leads. Two problems: (1) I did not make the decision to begin receiving leads from them, and never did call one lead. (2) The leads they DID pass onto me werent even relevant to what I do. I am a painter, and they were sending projects that werent even painting projects.

Then I went to my bank account and sure enough....they charged me over $400. We called them to ask what was going on, and why I was being charged for leads I did not agree to. They said it looks like I agreed to being charged for all leads they sent me, and I told them that I was told by their rep that my information was ONLY needed for background check. They would not remove the charges, and management basically said they couldn't help me. I immediately called my bank and told them I was fraudulently charged, which is completely true. The bank reversed the pending charge and did not pay them.

They sent me a letter (attached) in November telling me they were going to send my account to a collection agency. Now I have received an email from them, saying I have been sent to a collection agency. I've never had this type of experience with a company. I'm completely at a loss and do not want something like this on my credit report. I have never signed anything, never used any leads they sent, never ASKED for leads to be sent to me, and was completely mislead by the original rep I spoke to."
...
Reply Have a similar problem?
What Claimant Wants Hide
Non-Cash
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: remove bad credit reporting Dec 30, 2016 N/A
2. Remove false or malicious web content, business reviews, etc.: remove bill Dec 30, 2016 N/A
Cash
1. Other – Pay for claim posting cost Dec 30, 2016 $7.99
2. Other – Physical delivery charges Dec 30, 2016 $4.99
Just make me happy!
Claimant invites HomeAdvisor, Inc. - ANGI Homeservices to make a fair offer to resolve this complaint.
Cash total : $12.98
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from HomeAdvisor, Inc. - ANGI Homeservices. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim