Public Mediation

Hedgerow Family Dentistry-Dispute-#1044841

L. V. vs. Hedgerow Family Dentistry
6757 E.Shelby Dr., Memphis, Tennessee, 38141, United States
Amount Involved: $35.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1044841
    • Amount Involved: 35.00
    • Filed On: Feb 18, 2012
    • Posted On: Feb 29, 2012
    • Complaint(s):
      • Failure to provide or Transfer Patient Health Records
      • Poor Bedside Manner
      • Incompetence
View less
Rate or Review on Hedgerow Fami...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (5) - View
Claimant says:
"I had an appointment on Dec 29th,2011...They charged me $ 35.00 for a Comprehensive Perio Evaluation (Code D0180 ) according to my Dental Insurance Program (Cigna ) that involves using the small needle shaped instrument used to measure around the circumference of each tooth to evaluate possible perio gum desease..Upon learning what I was charged for, I knew that I had no such exam ( I have had that exam in the past ). The only exam I got at Hedgerow was 2 x-rays and the Dr. looked in my mouth with the small mirror and wrote 2 or 3 very short notes. I returned to the office requesting a refund, and explained to the person at the desk that I knew I had no such exam. I was told she would look into it. I returned a couple of days later and I was told I did have that exam, and that I would not get a refund. They refused to show me proof of the exam which would be the chart indicating the many numbers in those measurements. I was told I could not have copies and to get out of their office. I suggest to you that there are fraudently charging patients for services not received...I did call the police to Hedgerow dentistry office hoping they could help me in getting my records from the office, they said it was not in their jurisdiction to intervine in a civil matter, but the Memphis Policeman did suggest that I concact BBB and my insurance co to file a complaint. I have again contacted Cigna reguarding the problem and they said in contacting the dental office the Hedgerow people said they had charged me for a procedure that they "intended" to do in the future. This seems like a very deceitful, dishonest, and fraudulent way to run what is supposed to be a professional office. As added information, I requested Cigna assign me a different Dental office. I have since gone to this new Dental office, They too did 3 x-rays and an exam which consisted of the dentist acknowledging the appearance and condition and type of filling, when present, of each tooth and acknowledging my teeth that had been extracted years ago. As my new,very professional Dentist and her assistant were taking notes acknowledging each and every tooth, I sat there realizing the far more professional and extensive exam I was getting. My new dentist sat an appointment for a standard cleaning to be done soon. So here I am with a far, far, far superior exam very polite and professional service, and to my amazement there was NO CHARGE. Also, Hedgrrow had additionally told me that when they cleaned my teeth at a future date, I would need to be prepared to pay a total of $360. for deep root scaling....My new dentist has not implied any such periodontal deep root cleaning by the hygenist would be necessary, nor have they implied that I have any gum desease. Again I would submit, I am receiving far greater attention, far greater treatment, far greater information, far greater exams, and indeed much much greater respect as a patient in my new Mississippi dental office, with the added BONUS of no lies, no fraudulent charges and professionalism at its finest."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: Services not received Mar 04, 2012 $35.00
2. Other – Physical delivery charges Mar 04, 2012 $2.99
Cash total : $37.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Hedgerow Family Dentistry. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim