Public Mediation

S.J. vs. H&D Electronics

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S. J. vs. H&D Electronics - H & D Atlantic Inc
2893 3rd Ave, Bronx, New York, 10455-2628, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1789589
    • Amount Involved: 2,306.00
    • Filed On: Aug 06, 2017
    • Posted On: Aug 17, 2017
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Additional Communication Between Claimant and H&D Electronics - H & D Atlantic Inc Hide
  • Sep 20, 2017, Claiming party added:
  • I bought a iphone 6 plus from a store called H&D Electronics located in Bronx NY. On july7 , 2017. Before I purchase the phone I asked the salesman was the iphone new , he said the iphone was new and never used. Two days after i bought the iphone it stoped working . I went back to the store and the salesman gave me another phone. Two weeks after the iphone stoped working again . And so I went back to the store again . I asked the salesman why am I having problems with the iphone if its a new phone . He took the phone and started to try and fix the problem . After he realize he couldnt fix the phone , he told me he didnt have another iphone 6. i told him to give me back my money or fix the phone. I told he i would call the police if the problem didnt get fix. he then through my phone on the table and told me he wasnt going to help me with my phone. Another worker came from the back of the store and try to attack me. I left the store and call the police.The store is selling used phones for a new phone price.And lie to customers about the condition of the merchandise they sell.

What Claimant Wants Hide
1. Compensation: one week on missed work Aug 31, 2017 $928.00
2. Payment due: days of not be able to use my phone Aug 21, 2017 $90.00
3. Refund: iphone 6 plus Aug 21, 2017 $360.00
4. Pay me for my time: one week miss of days because i job couldnt contact me for my work schedule Aug 21, 2017 $928.00
Cash total : $2,306.00
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Respondent's Counteroffer

There has been no response to this claim from H&D Electronics - H & D Atlantic Inc. This claim will remain posted until resolved
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  • Question: by Jim Wicks (1782 points) — Former Atip Intern, Occasional Contributor And Moderator
  • On: 09-20-2017
  • To the claimant:  I would like to assist here if I can, but there's not much information about what happened, apart from a salesman trying to hit you and being inconvenienced for not having use of your phone.  Can you offer some more info?  Thanks.
  • Question: by Sandra Jovan (430 points) — I Love Helping Mediate Cases In Real Estate, Investments And Divorce
  • On: 09-20-2017
  • I don't see any explanation on this claim.  Could claimant pls elaborate on the product and what happened?  IF the salesman tried to hit you, its likely assault and you should report it to the police.  In any event pls add details and I will try to help mediate.  Thanks and sorry for your issues.
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