Public Mediation

Green Dot Money Pak Card Dispute

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S. S. vs. Green Dot Bank - Money Pak And Go Card
3465 E Foothill Blvd Ste 100, Pasadena, California, 91107-6072, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4717547
    • Amount Involved: 400.00
    • Filed On: Jan 03, 2020
    • Posted On: May 16, 2020
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"I purchased a GO Bank card at my local Walgreens, and deposited $150 cash at the register. I went ahead and ordered my Permanent Card and it quickly came. However, the funds were never transferred and since my $150 is stuck in limbo. Calls and claims go unanswered or have no answer. Google GO Card and this is a common problem."
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Additional Communication Between Claimant and Green Dot Bank - Money Pak And Go Card Hide
  • Jan 05, 2020, Claiming party added:
  • I have the email that took them two days to reply to in which it basically says “we didn’t make a mistake.” Go to the App Store read the bad reviews, I’m not the first person they’ve done this too or the only person who thinks this is a horrible bank.

What Claimant Wants Hide
1. Refund: Cash deposit Jan 04, 2020 $150.00
2. Time with loss of money Jan 04, 2020 $100.00
3. Pain and Suffering Jan 04, 2020 $150.00
Cash total : $400.00
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Green Dot Bank - Money Pak and GO Card. This claim will remain posted until resolved
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