Public Mediation

P.D. vs. Gmc (Headquarters)

P. D. vs. Gmc (Headquarters)
P.O. Box 33172, Detroit, Michigan, 48232-5172, United States
Amount Involved: $350.00
    • Claimant Seeks: View.
    • Claim #: 1750926
    • Amount Involved: 350.00
    • Filed On: Jul 07, 2019
    • Posted On: Jul 18, 2019
    • Complaint(s):
      • Problem with a product
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I took my 2015 GMC sSierra for an oil change and they told me I needed to replace a shock
They said it would cost me $350.00 to replace one shock. my truck has 75,000 miles and already needs
a shock?? I own a 1966 Ford mustang and has 151,000 miles and I just replaced the shocks on my car.
This truck is still new and already needs shocks????? Please let me know if you can replace the shocks
for free.(Remember this is a new truck)
Paul DeLeon
874 N Bowie Dr
Abilene,Texas 79603
Reply Have a similar problem?
  • 07-07-2019 — shocks
What Claimant Wants Hide
1. 2015 Sierra shocks Dec 13, 2019 $350.00
Cash total : $350.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
Message from Claimant: When do I receive the money so I can fix my truck?
What By When How Much
1. 2015 Sierra shocks Dec 13, 2019 $350.00
Cash total : $350.00
  • 3
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Offer History
Nov 28, 2019
Claimant's Terms of Settlement to GMC (Headquarters)
Jul 07, 2019
Claimant's Terms of Settlement to GMC (Headquarters)
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  • Contributed Solution: by George Maxwell On 01-08-2020
    As much as I sympathize with you over this unexpected and painful expenditure, I don't think you have a case against GMC here. You MIGHT have a case against whoever sold you the truck, depending on what kind of warranty you have. More...
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