Public Mediation

My Claim vs. Frigidaire Room Ac

W. F. vs. Frigidaire By Electrolux
10200 David Taylor Drive, Charlotte, North Carolina, 28262, United States
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Statement of Claim
Claimant says:
"we have been out of ac for 22 days.been on the phone to frigidaire for hours and hours, its a recorder, no response. 18003744432 is the # the frigidaire. we are over 75 years of age.i tried to call the repair man he does not answer his phone. needless to say we are in texas 95 to 100 degrees.unit is not over one year old.   PLEASE HELP US  from june 9 2020 to july 8 2020"
Reply Have a similar problem?
  • 07-08-2020 — ac still not working from 06/09/2020
What Claimant Wants Hide
Just make me happy!
Claimant invites Frigidaire by Electrolux to make a fair offer.
1. Other – Pay for claim posting cost Jul 23, 2020 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Frigidaire by Electrolux. This claim will remain posted until resolved
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  • Contributed Solution: by landairwater3 On 07-22-2020
    Frigidaire is MIA. The claimant is correct: they aren’t answering the phone (I have a non-urgent warranty problem) and they aren’t monitoring Twitter. Buy a new a/c unit and return the Frigidaire unit for full credit. They deserve to go bankrupt in my opinion.
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Is this a fair resolution?
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  • Contributed Solution: by George Maxwell On 07-21-2020
    Shame on Frigidaire! Frigidaire / Electrolux needs to send an A/C repair technician to your home immediately More...
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