Public Mediation

settlement not honored

J. P. vs. First Premier Bank
601 S Minnesota Ave, Sioux Falls, 57104-4824, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 2435714
    • Amount Involved: N/A
    • Filed On: Oct 01, 2011
    • Posted On: Oct 16, 2011
    • Complaint(s):
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I made a settlement payment and this is the second credit card company that I dealt with that after you settled the account, the balance should also be cleared but it is not. Yet they sold my account to two different agencies. Now the current company Northland Group Inc. is requesting 293.46 to settle a 465.80. I was on the impression that once you settle and make that payment its paid off. First Premier did not keep records on my last payment nor information on the settlement. They stated to me that it was charged off, but nothing on the settlement. Another agency to look into are the SST I also settled with them. Then another company is telling I owe them a balance for a Providian account. How does this settlement works and can the companies resale your account after you settled and paid it. Through moving I lost the documents and I thought that the companies would keep in my records what settled and paid for. I just want answers. If I owe I will pay but I want a true balance and the settlement information date and payment made before I will pay again."
...
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What Claimant Wants Hide
What By When How Much
1. Repair: repair my credit. Honor the settlements Oct 16, 2011 N/A
2. Change of policy: keep a detail record for each account holder so just in case they misplace the settlement completed and payment so that the customer doesnt feel like they are paying for the same bill 3 or more years later. Oct 16, 2011 N/A
3. don't continue to sale my account Oct 16, 2011 N/A
Just make me happy!
Claimant invites First Premier Bank to make a fair offer to resolve this complaint.
Non-cash: 3 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from First Premier Bank. This claim will remain posted until resolved
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