Public Mediation

My Claim vs. E Harmony Dispute

B. C. vs. Eharmony.Com, Inc
P.O. Box 241810, Los Angeles, California, 90024, United States
Amount Involved: $548.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3842557
    • Amount Involved: 548.00
    • Filed On: Apr 17, 2014
    • Posted On: Apr 28, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"They will not refund my $137 I cancelled on the day they took the money from my account and they will not refund my money and are forcing me to use them until July I won't even be in the United States"
...
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Additional Communication Between Claimant and Eharmony.Com, Inc Hide
  • Apr 17, 2014, Claiming party added:

  • Customer_Care@eHarmoney.com Incident:140414-004071
    Contact for eHarmony

  • Apr 17, 2014, Claiming party added:

  • usersupport@eHarmony.com

  • Apr 17, 2014, Claiming party added:

  • usersupport@eharmony.com

What Claimant Wants Hide
1. Payment due: 3 months May June and JULY May 02, 2014 $137.00
2. Recovery of Losses: advance payment May 02, 2014 $137.00
3. Recovery of Losses: loss of service due to profile change May 02, 2014 $274.00
4. Other – Copy claim to regulators May 02, 2014 $14.99
5. Other – Pay for claim posting cost May 02, 2014 $7.99
Cash total : $570.98
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from eHarmony.com, Inc. This claim will remain posted until resolved
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