Public Mediation

Ebay,Inc. Dispute

J. W. vs. Ebay Inc.
2145 Hamilton Ave, San Jose, California, 95125, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9991231
    • Amount Involved: 43.80
    • Filed On: Feb 11, 2015
    • Posted On: Feb 22, 2015
    • Complaint(s):
      • Failure to disclose facts
      • "This feels like a scam to me."
      • Problem with a product
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Statement of Claim
Claimant says:
"Wang(ebay userID: jefwan_gq2kj) vs. merchant reseller Marcus Jones(userId;mar.qjwjl1hg), 4102 Norfolk ave,Baltimore,Md. 21216,...

miscellaneous tracking tags:
VV44REXUS/ KM 120436
eBay acctId#: E12115 26229 001-USD
50573 25515
201077 594582
trans ID#: KMM12189 6046V 33351 L0 KM
payPal trans.ID#: 1RB 00414N 1788853T



-- ---WEBSITE COLLUDES W/ SHYSTER MERCHANT TO DEFRAUD CUSTOMER( $39.95)-- --- '....all perfectly legal,' says eBay.....

--- ----GOOSE RETURNED TO EBAY KITCHEN(UNDERCOOKED0-- ---- --- --- ---- --- -I purchased a phone on their website last year, & when I opened the parcel, the screen on the phone was obviously smashed beyond repair, despite the fact there was no disclaimer that the screen was smashed as alleged by mr.Jones.
Your customer service representative was very skilled at jacking me up w/ your sleazy tactics( assuring customer w/ your phony 100% customer refund guarantee policy) . That's merchant-speak for dragging this on for months on end, hoping customer will give up in despair. Actually,eBay was very prompt in responding,'we don't make exceptions to our refund policy,rules & regulations', REFUND DENIED,CASE CLOSED.
The plaintiff notes w/ interest the affinity that these merchants have for using paypal as their go to tool for a money laundering payment center. After debiting my paypal acct(western Union Mastercard), he promptly disappeared under the radar, aided & abetted by eBay management.
Western Union has disavowed any financial culpablility for losses stemming from use of their debit card, hence my filing w/ Federal Trade Commission. I'd rather spend time on a free website(FTC) , then spend thousands of dollars in legal fees over a lousy $40.

Once this information is submitted to PeopleClaim, it is out of my control how it is desseminated. Memo to Mr. Jones: 'when ripping people off, make sure you don't leave a digital trail.'
I'm sure your legal dept. can figure a way to get out of this,ie, sorry,statute of limitations on refunds; sorry, we don't know anyone named Marcus Jones; sorry, we no longer own Paypal; sorry, we have no record of any phone purchases.,etc,etc.
I understand your decision not to make exceptions to your rules, regulations,etc,but understand that's a 2-way street your driving down(Fed.Trade Comm.). I hardly think the FTC is going to go after a shopping website used the world over by zillions of happy,satisfied customers,but that's not the point. The point is to enter the information into their database to be used by individuals & companies alike in assessing their decision to do business w/ eBay.
If your esteemed member merchant , Mr.Jones is going to rip me off instantaneously w/ a click of a mouse( via your money laundering center,Paypal), then you understand i will have to ramp up my game as well."
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What Claimant Wants Hide
1. Compensation: refund Feb 26, 2015 $43.80
2. Other – Pay for claim posting cost Feb 26, 2015 $7.99
Cash total : $51.79
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Respondent's Counteroffer


There has been no response to this claim from eBay Inc.. This claim will remain posted until resolved
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  • Contributed Solution: by Brian Ward On 03-15-2015
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