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Claimant's opinion: I DIDN'T FEEL THAT THIS WAS WORTH THE AMOUNT OF MONEY THAT WAS INVOLVED--$542. I WAS TOLD THAT THE MONEY WASN'T A PROBLEM BUT IT DOESN'T LOOK THAT WAY. NO ANSWER FROM YOUR PEOPLE FOR OVER 2WKS NOW.
"IF YOU HAPPEN TO HAVE A PROBLEM WITH YOUR COMPUTER/LAPTOP FOR SOME REASON, DO NOT HAVE IT SERVICED OVER THE INTERNET EVEN THOUGH THAT THE TIME FACTOR IS SHORTER AND YOU ARE SUPPOSE TO BEABLE TO USE IT WITH-IN A FEW HOURS OF WHATTHEY SAY THEY CAN DO. IT'S BETTER TO AVOID ALL THE UNNECESSARY HEADACHES THATYOU WOULDN'T BE GOING THROUGH IF YOU JUST HAD TAKEN IT TO A REPARABLE BUSINESS IN THE FIRST PLACE. EVEN THOUGH THEY CAN PROMISE YOU A SHORTER AMOUNT OF TIME THAT THEY CAN FIX YOUR COMPUTER/LAPTOP, IN THE LONE RUN YOU ARE BETTER OFF TAKEN IT TO SOMEONE REPARABLE AND LOSE HAVING IT FOR A DAY OR TWO. I'M ALL FOR FREE ENTERPRISE IN THIS COUNTRY BUT NOT AT THE EXPENSE OF THE AMERICAN CONSUMER. MOST OF THIS TYPE OF WORK OFF THE INTERNET IS WORK OUT-SOURCED TO INDIA. WHY ARE WE DOING THIS WHEN THE WORK IS SO NEEDED HERE???!!IF YOU PLAN ON DOING BUSINESS OVER THE INTERNET, CHECKOUT THE COMPANY FIRST THROUGH "GOOGLE SEARCH" OR THE BETTER BUSINESS BUREAU FIRST BEFORE ATTEMPT-ING OF DOING THIS. IT WILL SAVE ALLOT OF TIME AND HEADACHES IN GETTING YOUR MONEY BACK . IF YOU HAPPEN TO HAVE A PROBLEM ALONG THIS LINE AND YOU ARE NOT SATIFIED WITH THE RESULTS, CALL UP YOUR BANK AND PUT A "STOP PAYMENT"--DISPUTESO THAT PAYMENT WILL NOT BE PAID UNTIL THE MATTER IS SETTLED. IF YOU WAIT UNTILYOUR CHARGE STATEMENT COMES IT MAY BE TOO LATE AND THE MONEY WILL BE EVEN HARDER TO RETRIEVE FOR THE TRANSACTION OF THE CHARGE HAS ALREADY GONE THROUGH TO THAT COMPANY. BEWARE OF ANY EXTRA SERVICES BEING WANTED DONE EVEN THOUGH YOUR COMPUTER/LAPTOP MAY NEED IT! THEY RACK-UP HUNDREDS AND HUNDREDS OF DOLLARS FOR SOFTWARE YOU MAY NOT NEED OR SOFTWARE THAT IS UN-RELIABLE AND IN THE END IT WILL COST YOU EVEN MORE TO GET YOUR COMPUTER/LAP-TOP RUNNING LIKE NEW AGAIN. TRY TO EDUCATE YOURSELF IN THESE AREAS IF YOU CAN.DON'T LET THEM CON YOU INTO ANYTHING. JUST PAY FOR THE SERVICES RENDERED MOSTREPARABLE PLACES HAVE SERVICE PLANS--1 TO 3YRS . AN ONE YEAR USUALLY RUNS FROMA $100 TO $2OO. I WOULDN'T DO ANYMORE THAN THIS UNLESS YOU TRUST THEM. THIS IS WHAT A REPARABLE PLACE IS OFFERING. EXTRA IS USUALLY NEGOTIABLE. I'VE BEENTOLD THAT COMPUTERS AND LAPTOPS ARE LIKE CARS. THEY NEED PERIODIC MAIN-TENANCE. I FIND THAT THEY SEEM TO REQUIRE MORE THAN THIS!"
Be aware that there are two Divine Tech Solutions out there doing this business, one in NJ and one in India. However it’s imposable for them to know you have a virus unless they have unlimited access to your computer which I doubt and they would have to run AV software on it to gather that information. I get calls from these crooks all of the time and trust me they’re just setting you up for a sell. Once they tried to sell me Defender Pro for $750.00 and wanted my card number really quick. I told them that my wife had my wallet with her from our evening out the prior night and they would have to call back in an hour. While I was off of the phone I did my research. First, Defender comes with Win 8 and I have 8.1 so I have it. Secondly the pro version sells for $49.00. I’ve caught them lying to me at least 3 times and have always told them to go away yet they keep calling. But I have it over a lot of people as I’ve worked with computers since the 70’s. Do yourself a favor and don’t do business with these guys.
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