Public Mediation

DirecTv-Dispute-#2946480

D. F. vs. Directv
3705 Aspenwood Dr, Bedford, Texas, 76021, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"I have been charged by DirecTV for $569.24 for a bundle TV, Phone and Internet. However, they send their billing to Verizon who has deducted $868.90 for those charges from my checking account. I have proof of the monthly charges by DirecTV and the monthly deductions made by Verizon for the last 5 months.

When emailed, DirecTV has said that they cannot do anything about it.
"
...
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Additional Communication Between Claimant and Directv Hide
  • Feb 11, 2013, Claiming party added:

  • http://support.directv.com/

  • Feb 19, 2013, Claiming party added:

  • DirecTV has sent my monthly bills to Verizon. Why I do not know. Verizon then adds their fees to the monthly bill and charges my bank account for the whole fee. In the last 4 months, Verizon has charged a minimum of $30.00 for the first three months and last month January, they charged $60.00. Why? I did not deal with Verizon. I dealt with DirecTV.

  • Feb 19, 2013, Claiming party added:

  • Why are we dealing with Verizon? I signed with DirecTV not Verizon. My monthly bill with DirecTV is $133.25 not $163.25 for the last 3 months and $202.25 for the month of January!!!!

  • Feb 28, 2013, Claiming party added:

  • So far, no results with filing with PeopleClaim. Of course, they also charged me $7.00 to publically post this claim.

What Claimant Wants Hide
Just make me happy!
Claimant invites Directv to make a fair offer to resolve this complaint.
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Directv. This claim will remain posted until resolved
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