Public Mediation

Cancel DirecTV Service

B. B. vs. Directv
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 78023
    • Amount Involved: N/A
    • Filed On: Jul 30, 2010
    • Posted On: Aug 14, 2010
    • Complaint(s):
      • Contract / Agreement
      • Questionable Business Practices
      • "I just feel ripped off."
View less
Rate or Review on DirecTV
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Advertisements that DirecTV has $29.99 for 12 months The Choice package over 150 all digital channels including Local Channels 2 FREE Upgrades HD DVR and HD Receivers FREE 21 Premium channels for 3 months FREE Professtional Installation in up to 4 rooms NO Equipment to Buy No Start-Up Costs"
...
Reply Have a similar problem?
Claimant timeline (1) - Hide
  • 07-16-2010 — Cancel 2 year contract at no additional charge
What Claimant Wants Hide
What By When How Much
1. DirecTV - cancel 2 year contract No additions charges Aug 13, 2010 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from DirecTV. This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • Comment: by Stuart Friedman — Online mediator
    • On: 09-03-2010
    View more
  • I feel your pain! I too am a long time DirecTV customer. I went through a similar frustrating scam experience when they offered 3 months of Starz, Showtime for $8.95 per month. But, their statements each month was much higher. KInd of a bate and switch. I did finally get it resolved, but I had to be persistent.

    May I suggest that when you call, be prepared to hang up if you are not getting anywhere with the customer support person. THEN call back right away and continue doing this until you get an customer support who takes care of the issue quickly. It usually takes me 4 to 5 tries before I get what I want. Be patient when you call back each time and just hang up if they are not acting in your best interest. Try, Try, Again. That does work sometimes. The TV quality is good, but the customer service REALLY sucks!
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim