Public Mediation

Deluca Jewelry Dispute

V. P. vs. Deluca Jewelers
23001 La Palma Ave Ste 220A, Yorba Linda, California, 92887, United States
Amount Involved: $5,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9626150
    • Amount Involved: 5,000.00
    • Filed On: Apr 04, 2017
    • Posted On: Apr 25, 2017
    • Complaint(s):
      • Failure to disclose facts
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Statement of Claim
Claimant says:
"Received wrong ring that had been left at the Luca to be sold I called Palm desert to get on touch with the Luca family and referred me to you is having the necessary imformation to reach the Luca family please call me at 760)346-5865 or email me so I can discuss the problem."
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Additional Communication Between Claimant and Deluca Jewelers Hide
  • Apr 20, 2017, Claiming party added:
  • An emerald ring was bought from joe deluca and tod he had
    Designed it and while the price was $ 10,500, he would sell it
    For $6,850. This was paid by check. The ring was enjoyed
    And when a similar one was seen I returned to joe deluca
    To question price and his claim of design. When my fiancé
    Died it was decided to sell the ring. It was brought to the
    Store and checked for value and said the retail price would
    Be $6,850. It was estimated I would receive $5,000, it was
    Left in april 2015. I called in June and asked about sending it
    Back to me. The woman assured me they had many sales in summer
    To leave ring. I then called in December to send ring to me in w palm beach fl.
    When the package arrived itvwas not my ring. I called and was instructed to return by mail and they would send my emerald and diamond ring. The
    Ring came an I briefly looked at it andwas relieved. I put it in safe
    And did not take it out until I came to palm desert. When I got here
    Deluca jewelry was closed. I then took ring to el paseo jewelery onky to be told
    The ring was only worth $1500 . And the emerald had been replaced
    By an inferior resemblance to original. So either sent wrong ring or emeral had been replaced? I called police and better business to contact.i

What Claimant Wants Hide
1. As soon as possibke Apr 19, 2017 $5,000.00
Cash total : $5,000.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from DeLuca Jewelers. This claim will remain posted until resolved
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