Public Mediation

credit alliance group-Dispute-#1235281

S. G. vs. Credit Alliance Group
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1235281
    • Amount Involved: 660.00
    • Filed On: Mar 12, 2012
    • Posted On: Mar 23, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"Credit Alliance Group is a company that I found to help clear up some credit card debt. They were very helpful at first. After I made arrangements to open a new checking account for this purpose. They made 2 monthly withdrawals from this account in the amout of $500 each month. They were not contacting the credit card companies and they were told that one of the companies also had a loan for our car that we did not want to be touched as we were going to make the payments for the car as normal. They would contact all my creditor within 30 days of when I was 1 month past due to the cards. This put me in a really bad situation with the creditor because they should have been contacted. This negligence on their behalf continued for 2 more months. One of the biggest creditors refused a car payment until they got some of the money owed on the card .. This put us in jeopardy of losing the car which was financed through them without missing any payments on any loans until this time because of the arrangements made with credit alliance group. This caused us to have to make immediate arrangements with this creditor to get back on track right before Christmas so that we did not loose our car. We were depositing money into into an account for Credit Alliance Group to make withdrawals for settlement payment with our creditors.They made 2 withdrawals of $500 each and when I called them about the account with the car they stopped all contact with me. They finally put $340 into a bank in Texas called Co-America Bank which was located in the same building as Credit alliance.. I asked where the rest of the money was and they never mentioned the rest of the money which is $660. I finally was able to speak to a Shane Gardner who I believe was the owner. He was very rude in discussing the account and anything that they would do to call the creditor that had the car payment. We did not want them to touch the loan with the car. They have not make any attempt to return the balance of my money and Mr Gardner was mad when he found out I withdrew my $340. from them.. I want my money returned since they caused me so much trouble that is still not fixed.. The company did nothing for me but cause more trouble that I still must fix. The $660 was to go to the credit cards payments not Shane Gardners pocket."
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What Claimant Wants Hide
1. Refund: $1000. Deposited -$340. refunded by Co-America Bank Mar 27, 2012 $660.00
2. Other – Physical delivery charges Mar 27, 2012 $2.99
Cash total : $662.99
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Respondent's Counteroffer

There has been no response to this claim from Credit Alliance Group. This claim will remain posted until resolved
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