Public Mediation

S.K. vs. Cone Health

Humiliated patient vs. Cone Health

S. K. vs. Cone Health
1200 N Elm St, Greensboro, North Carolina, 27401-1004, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2888827
    • Amount Involved: 25,000.00
    • Filed On: Apr 25, 2017
    • Posted On: May 31, 2017
    • Complaint(s):
      • Unauthorized Disclosure of Medical Records
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Statement of Claim
Claimant says:
"On August 27, 2016, I was discharged from Wesley Long Hospital, part of the Cone Health System in Greensboro, NC, after a 14 day stay in the critical care unit.  I then spent 20 days in a rehab facility. When I was discharged from that care I was given the Wesley Long Hospital discharge summary.  In that document under "Hospital Course" is a diagnosis of "Genital herpes: stable, continued Valtrex prophylaxis,"
I do not have genital herpes.  I have been prescribed Valtrex for chronic shingles.  I asked Cone Health System to correct this entry in my medical record and they did, as of April 14, 2017.  However, this mistake has not gone unrecognized and is no longer confidential.  This is understandably embarrassing, especially for someone my age.  A diagnosis of genital herpes carries a weighty stigma.  That is why confidentiality is so important in a provider-patient relationship.  My right to confidentiality has been violated."
Reply Have a similar problem?
  • 08-27-2016 — Discharge summary release
What Claimant Wants Hide
1. Damages: Breach of confidentiality May 31, 2017 $25,000.00
2. Other – Copy claim to regulators May 31, 2017 $14.99
3. Other – Pay for claim posting cost May 31, 2017 $14.99
4. Other – Physical delivery charges May 31, 2017 $4.99
Cash total : $25,034.97
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Cone Health. This claim will remain posted until resolved
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