Complaint History & Business Rating for Cone Health

1200 N Elm St, Greensboro, North Carolina, 27401-1004, United States.

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What Cone Health customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
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Comments and Feedback from Users

  • Commented By:Sherry A.
  • Recommended:Maybe
  • On:21-May-2017
Sherry A. says: One cannot depend on quality care at Cone Health. It can be very good or horrifically bad. Some staff provide dedicated, caring services and others are there to have a job. I have lost most of a lung to an ER doctor who left an aspirated capsule in my lung. My medical records have been mixed with another person's who apparently has psychiatric issues. On the other hand, the cardiac and respiratory care I have received over the years has been excellent. If I were to recommend Cone Health to someone I would caution that, "You take your chances."
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  • Quality of products or services
  • Responsiveness to problems or complaints
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Cone Health’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    S.K. vs. Cone Health

    For:
    • Unauthorized Disclosure of Medical Records
    Claimant says:<p>On August 27, 2016, I was discharged from Wesley Long Hospital, part of the Cone Health System in Greensboro, NC, after a 14 day stay in the critical care unit.  I then spent 20 days in a rehab facility. When I was discharged from that care I was given the Wesley Long Hospital discharge summary.  In that document under "Hospital Course" is a dia...

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